;
  • Report:  #226898

Complaint Review: Activeforever.com - Scottsdale Arizona

Reported By:
- Joliet, Illinois,
Submitted:
Updated:

Activeforever.com
10799 N. 90th St. Scottsdale, 85260 Arizona, U.S.A.
Phone:
800-3778033
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I ordered a pillow for my sister-in-law's Christmas gift on December 13th. On December 20th I was told by 2 different employees (Erika & Patricka) it had shipped 2nd day air and would arrive by Christmas. On December 22nd I was told it was shipped ground and would arrive December 26th.

Carey

Joliet, Illinois
U.S.A.


2 Updates & Rebuttals

Patricka

Scottsdale,
Arizona,
U.S.A.
Unreasonable Customer

#2UPDATE Employee

Mon, January 22, 2007

Not only did this customer receive their product, we refunded all their money so there was no charge for the item. The shipping was out of our hands as it was being sent from an entirely different warehouse. We have marked this customer's account as a do not sell to. It is unfortunate that we could not make this customer happy no matter what we did as we pride ourselves in great customer support.


Carey

Joliet,
Illinois,
U.S.A.
Active Forever

#3Author of original report

Thu, December 28, 2006

The name of the company is Active Forever and the two employees that lied to me were Erika Feinberg & Patricka Fletcher. Beware!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//