Dixie
jacksonville,#2Author of original report
Tue, May 25, 2004
I just recieved A $400 CHECK FROM ACURA OF ORANGE PARK for the full amount of the Maintenance Care Plan that was sold to me in September of last year. The corresponding warranty, which was not in question, is uneffected and stands. Upon receipt of the agreed to Car Care Maintenance Plan Coupon Booklet, which is being printed and should be recieved within a month's time, I will return the $400 and be happy as a clam. As of late, Acura of Orange Park has been trying to do what is possible to bring this issue into the realm of good customer relations. Understandably, they now have the desire to be broadcast in a more positive light than what was previously described in my complaint with Ripoffreport.com and complaints with various other media outlets. Please take these previous sentences as praise for their recent efforts.
Dixie
jacksonville,#3Author of original report
Tue, May 25, 2004
Acura of Orange Park saw this report and have decided to try and correct their errors and award me with the Maintenace Car Care Plan that was sold to me in September of last year. I have been contacted about removing this report and am planning to do so upon receipt of the aforementioned Maintence Care Plan. The situation has gone from me hearing "do what you want, there is nothing that we can change for you" to you will receive it (the Maintence PLan) within a month, what can we do to have you remove the report from Rip Off immediately". ACURA OF ORANGE PARK IS CURRENTLY TRYNG TO MAKE GOOD on their previous agreement whiCh was to supply me with the Warranty and Maintenance Plan I was sold in September of 2003 (as of yet I only have the warranty and have been unable to be fully refunded or receive the product I purchased) and if all is followed through with appropriately by them I will report back accordingly. Of course, I will if it is not followed through with as well.