- Report: #342239
Complaint Review: Adult Friend Finder-AFF - 445 Sherman Ave, Suite C California
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Author Confirmed
Why?
Adult Friend Finder-AFF
445 Sherman Ave, Suite C, Palo Alto, CA 94306-1828 445 Sherman Ave, Suite C, 94306-1828 California, U.S.A.
Phone:
650-324-4867
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Adult Friend Finder-AFF locked out my account and keeps telling me they will fix it Palo Alto ca
I am a gold member. I was having problems authorizing my credit card for another purchase, so I called customer service and they said they will fix the problem.
The next time I tried to log in, they would not let me log into my account. Everytime I called customer service about it they kept hanging up on me. When I finally did get someone to sit and talk with me, they kept giving me the same reporting number telling me they will fix it and they havent.
I just paid these people 75 dollars for my membership and I cant even log on to my account. I'm not the only gold member having this problem. Somebody needs to put a stop to these people. They are taking people's money and not giving them the service they are paying for.
Sheree
FPO, California
U.S.A.
The next time I tried to log in, they would not let me log into my account. Everytime I called customer service about it they kept hanging up on me. When I finally did get someone to sit and talk with me, they kept giving me the same reporting number telling me they will fix it and they havent.
I just paid these people 75 dollars for my membership and I cant even log on to my account. I'm not the only gold member having this problem. Somebody needs to put a stop to these people. They are taking people's money and not giving them the service they are paying for.
Sheree
FPO, California
U.S.A.
1 Updates & Rebuttals
Handyhank4u
Ro,United States of America
Ripped off too
#2Consumer Comment
Fri, June 17, 2011
I too have been ripped off by them Paid for Gold Membership and desided to change my phots on the site. I deleted my old photos and the next day could no longer log into my account.I contacted customer service and received e-mail to contact abuse department. I contacted them and received an e-mail rquesting I fax them a copy of my photo ID or my drivers License to verify my photo. I removed all of my photos on my profile so how can they do this unless they store all photos sumited to the site I have not done this. I intend to chage my CC account number to prevent them from recharging my account today and chalk it up to experiance!
