We have had our roof for a little over 3 years. We called them out the first time because a vent had become disloged, the second time was for a leak over the kitchen window. Now we have a leak over the back door and other areas of our porch and we cannot get anyone to answer a phone. When I call the number that I have they say the phones have been disconnected. Somehow this does not seem the way it is suppose to be when we pay all of the money that we did.