- Report: #784504
Complaint Review: Affordable Computer Repair - Jacksonville Florida
Reported By:
Jason -
Jacksonville, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Affordable Computer Repair
9019 Atlantic Blvd Jacksonville, FL 32211 Jacksonville, 32256 Florida, United States of America
Phone:
(904) 472-4481
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Affordable Computer Repair Kept money despite no repair Jacksonville, Florida
On 8/1/2011, I brought in my laptop because the battery was no longer charging in it. Affordable Computer Repair claimed they knew what the problem was, could fix it, and it would cost 125 dollars. A week later I pick up my computer from Affordable Computer Repair, pay them, and take the computer home. Once I turn it on, batteries still no longer charge in my computer. I called Affordable back, and tell them I just picked it up and doesnt work and they claim, Well it worked when we had it.
They tell me to bring it in and theyll look at it. I do so and they tell me its going to cost an additional $250 to fix it because the motherboard was the problem. I told them I didnt want to do that and figured they would just credit my card back because they werent able to fix the problem. They refused. And they said that people usually sell them their laptops for 20 bucks when Affordable cant fix them and they use those laptops for parts.
They showed me piles and piles of laptops in the back which people had sold to them when they couldnt fix it. I think this is what they do and I heard a similar story on yellowpages.com about this place dated 9/17/2011. I told them I would contact the Better Business Bureau and write a Google review and they said go ahead. Now Im going through Bank of America to get my money back and although Bank of America is understanding, it's a headache.
They tell me to bring it in and theyll look at it. I do so and they tell me its going to cost an additional $250 to fix it because the motherboard was the problem. I told them I didnt want to do that and figured they would just credit my card back because they werent able to fix the problem. They refused. And they said that people usually sell them their laptops for 20 bucks when Affordable cant fix them and they use those laptops for parts.
They showed me piles and piles of laptops in the back which people had sold to them when they couldnt fix it. I think this is what they do and I heard a similar story on yellowpages.com about this place dated 9/17/2011. I told them I would contact the Better Business Bureau and write a Google review and they said go ahead. Now Im going through Bank of America to get my money back and although Bank of America is understanding, it's a headache.
