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  • Report:  #942344

Complaint Review: Ag Lock and Hardware/ Ace - Brooklyn New York

Reported By:
mad chick - Dayton, Ohio, United States of America
Submitted:
Updated:

Ag Lock and Hardware/ Ace
347 Knickerbocker Ave Brooklyn, 11237 New York, United States of America
Phone:
212 400 7488
Web:
Tell us has your experience with this business or person been good? What's this?
 I ordered some hard to find window tint online, they sent me some other film in place of my origonal order, stating that my product was no longer available. However when I placed the order that was not the case, the product was available, or so I was lead to believe. I tried calling them using the 800 number to no avail, no one answers. I then called long distance using the 212 area code and was answered on the first ring. Apparently that is the sale dept. After I explained that the product was not what I ordered I was offered a percentage off my purchase,if I kept the useless film. I told them I wanted them to credit my card back the Full price plus shipping as this was not the right product. I was told I would have to pay shipping and restock fee if I sent it back. Hardly worth the 2.00 that would be refunded to my credit card, after all the fees! I'm out 33.21.I was never sent the email that gives a Ship to address either. What a lousy way to do business.


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