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  • Report:  #1458765

Complaint Review: Aimersoft Studio -

Reported By:
Christopher - San Diego, California, United States
Submitted:
Updated:

Aimersoft Studio
United States
Web:
aimersoft.com
Categories:
Tell us has your experience with this business or person been good? What's this?

This is the worst customer service I have ever had. First, they send me a Windows file instead of a Mac file to download the premium version of iMusic that I paid for. 24 hours later, they respond, asking what the problem is, that they don't understand. I tell them again, but their website keeps giving me errors when I try to submit my comments. After some more back & forth, they send me another URL and registration code, but the code doesn't work. Then they ask, twice, for a screen shot of my registration. They respond by email once a day, and not at all through Twitter or Facebook. I believe this company is practicing fraudulently.



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