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  • Report:  #670581

Complaint Review: Air Tran Airways - Internet

Reported By:
Mike - Acworth, Georgia, United States of America
Submitted:
Updated:

Air Tran Airways
Internet, United States of America
Phone:
Web:
airtran.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I flew exclusively Air Tran in order to gain Air Tran Elite Status in 2009-2010.  I finally earned it with a trip on Frontier (sister airline) to and from Salt Lake City but as the points came in ...I was one point (or one leg) short.   I did my reasearch, and the leg from Salt Lake City to Denver was not credited.  I called Air Tran, they said I had to speak with Frontier, ... Spoke to Frontier ... they said .... you get the picture ... and until today ... I have yet to receive the credit, the Elite Status and as a loyal customer for many years ... I'd rather drive to destinations than to fly them again.   I thought Delta was worst ... but I guess they all stink ... Very Very Disappointed.


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