Michael Campbell
United States of America#2Consumer Comment
Fri, April 09, 2010
Hi, I found this site when I was looking for other reviews about Al Lamb's Honda. Al Lamb's Honda also owns High Five Cycles which is right across the highway from them. In the summer of 2006 my 1982 Suzuki GS 650 started making a loud ticking noise which would increase in speed when I accelerated. Knowing nothing about motorcycles I took my Suzuki to High Five Cycle. They quoted me $230 in labor to find out what was wrong with the bike. I picked the bike up a week later and they told me the looked into the top of the engine and my cam chain had stretched and had to be replaced. The cam chain was knocking on the engine block because it was so lose and that was the noise. They quoted me around $1500 to do replace it.
Since the bike was only worth about $700 and I didn't have close to that amount I purchased a clymer manual and joined www.gsresources.com and began breaking into the engine myself. I found the cam chain to be within specifications and later discovered that the knocking was a thrown crankshaft bearing. Apparently High Five Cycles didn't do ANY WORK! I discovered this about a year after I took it to High Five Cycles. So I went to Al Lambs Honda and spoke with the manager about this and he informed me that it, "Wasn't his problem".
Al Lamb's Honda and High Five Cycles treat their customers very poorly and are basically thieves.
My name is Michael Campbell and my phone number is 214-577-5400 so Greg Ditch why dont you call me and explain this to me?
Greg At Dallas Honda
Dallas,#3UPDATE Employee
Mon, August 25, 2008
My name is Greg Ditch, I am the Business Manager at Al Lamb's Dallas Honda. I would like to respond to the article written by David Lambreth and his experience at our dealership. First, Al Lamb's Dallas Honda conducts business in a truthful and honest manner. The motorcycle Mr. Lambreth wanted to purchase was listed on ebay as well as listed in some local advertising medias. The motorcycle sold to a customer in our dealership after hours on a Saturday and the customer elected to pick up the bike the following Monday. When Mr. Lambreth arrived at the dealership Monday morning, it was shortly after we had opened not giving us the time to remove it from ebay (the bike was removed from ebay that afternoon once the customer from Saturday took possession of the bike). Mr. Lambreth was even given the option of taking that bike if the other customer changed his mind. Mr. Lambreth threatened that if we did not meet his price (which was lower than our advertised price) he was going to write complaints to the Texas Motorcycle Dealer's Association, American Honda, various internet sites, and whoever else would post negative comments about us. Unfortunately, we had no more 2006 Interceptors we could sell him. We want the public to know that we conduct business in an honest and straight forward manner. Mr. Lambreth eventually accepted the fact he waited too long and missed the deal of a lifetime on this sale priced Interceptor and we agreed to sell him a newer model with the limited edition paint scheme at a comparable discount. Dallas Honda is the #9 Honda dealership in the United States. We do not need to rely on deception and games, we simply offer straight forward deals. Call us for your next motorcycle at 972-619-2000.
Dlambeth
McKinney,#4Author of original report
Fri, May 16, 2008
After getting off on the wrong-foot, got a call directly from Joe Gentle and Dallas Honda is delivering a fair deal.
Dlambeth
McKinney,#5Author of original report
Thu, April 03, 2008
After getting off on the wrong-foot, got a call directly from Joe Gentle and Dallas Honda is delivering a fair deal.
Dlambeth
McKinney,#6Author of original report
Thu, April 03, 2008
After getting off on the wrong-foot, got a call directly from Joe Gentle and Dallas Honda is delivering a fair deal.
Dlambeth
McKinney,#7Author of original report
Thu, April 03, 2008
After getting off on the wrong-foot, got a call directly from Joe Gentle and Dallas Honda is delivering a fair deal.
Dlambeth
McKinney,#8Author of original report
Thu, April 03, 2008
After getting off on the wrong-foot, got a call directly from Joe Gentle and Dallas Honda is delivering a fair deal.
Cory
San Antonio,#9Consumer Comment
Thu, March 27, 2008
The guy states he can find it "in the region" for $7995 or $7999. "Brian called him back with $9194". "...returned with a sheet showing $9700". "Rob asked me to make an offer". "I asked them to match the $8k price that I had seen at other dealerships....". You already had a quote of $9194, THAT YOU DIDN'T ACCEPT and you offer him $494 LESS then what he had quoted you and then get upset that they didn't accept your offer of $8700. Buy it from one of the other dealers. Maybe they'll accept your offer. Years ago when I sold one of my houses, the buyers were interested in the bar stools. I told the agent $500. They came back with an offer of $300. I told the agent to tell the buyers the bar stools were now $750 for being cute and stupid. The bar stools were worth $500 a piece. I could have cared less whether they bought the bar stools or not. Kind of like the Honda dealer.