- Report: #1307875
Complaint Review: Aldelo Pos - Nationwide
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Author Confirmed
Why?
Aldelo Pos
Nationwide, USA
Phone:
925-215-5634
Web:
Aldelo.com
Categories:
Business Rating:
(0)
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Boston Pos Aldelo POS Aldelo Pos will sell you a Pos and then will not support when issues arise Pleasanton, California Nationwide
We purchased a POS system in April 2016 thru a authorized Alselo Reseller Boston POS locked at 459 Broadway Everett MA. We paid about $4 thousand dollars for the Pizza POS / Restaraunt Point Of Sale System. Included in that price was $500 onsite training fee. Marcos Gilson is the owner of Boston POS his tel number is 617-216-9882. He also asked us the sign up with his credit card processing company. Which to date we have not had any issues with. It is now 60 days after the initial install ( May 25 th 2016) Marcos Gilson of Boston POS will not come and train is and will not fix the errors that he made setting up our menu on the Pos system. I have contacted my Credit Card company to dispute the charges. I also contacted Jeff Moore at Aldelo [email protected]. I asked him to help as Boston POS is a authorized reseller of Aldelo POS. He basically said I am on my own I need to deal with Boston POS Gilson Marcos 617-216-9882. I told Jeff Moore that I am not happy with hat decision then he replied well you are trying to charge him back and there is nothing Aldelo Pos can do about it. Now I have a system that I paid $4 thousand dollars for that I still do not know how to use because we have still not been trained on, and our menu is still wrong! The other reviewers are correct when they at Aldelo POS is not a good system. do not hire Boston POS Gilson Marcos and definetly do not buy a Aldel POS. Spend the extra $1500 and buy a system that actually will work and will support the end user. Do not recommend Aldelo POS or Boston POS to any Resteraunt or pizza shop, deli.
