- Report: #244553
Complaint Review: Alford GMC - Marshall Texas
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Author Confirmed
Why?
Alford GMC
1400 S E End Blvd. Marshall, 75672 Texas, U.S.A.
Phone:
903-935-5264
Web:
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Alford GMC RIPOFF!! LIERS!! Marshall Texas
ON 07/29/05 MY HUSBAND & I BOUGHT A GMC ENVOY FROM THIS SO CALLED DEALERSHIP. WE PURCHASED CREDIT LIFE COVERAGE ON THE VEHICLE AS WE DO ON ALL LARGE PURCHASES. WE WERE CHARGED 1059.84 FOR CREDIT LIFE INSURANCE.
ALL FINE & DANDY UNTIL I RECIEVED A LETTER FROM AMERICAN HERITAGE LIFE INSURANCE COMPANY THAT COVERAGE WAS DENIED DUE TO MY HUSBAND BUYING ANOTHER VEHICLE IN MAY 05 AND BOUGHT CREDIT LIFE ON IT WHICH THEY SAID EXCEEDED THEIR LIMIT ON HIM. THEY RETURNED THE PREMIUM TO ALFORD AND SENT ME A LETTER STATING SO AND FOR ME TO CONTACT ALFORD FOR CREDIT.
WELL I DID AND THEY SAID IT WOULD BE TAKEN CARE OF, SO I FORGOT ABOUT IT. WELL I THOUGHT ABOUT IT AGAIN IN FEBUARY 2007. I CALLED THE SALESMAN THAT SOLD ME THE VEHICLE AND ASKED IF CREDIT HAD BEEN ISSUED OR A CHECK MAILED TO ME. HE STATED THAT HE TALKED TO THE MANAGER AND HE SAID, HE COULD NOT ISSUE ME A CHECK PERSONALLY BUT HE COULE MAIL ONE TO MY LEINHOLDER. I STATED THAT WAS OK.
A CHECK WAS MAILED TO MY LEINHOLDER ON 03/12/07 AND ALL WAS WELL UNTIL 04/16/07 I RECIEVED A LETTER FROM MY LEINHOLDER THAT THE CHECK FROM ALFORD'S GMC HAD BEEN RETURNED DUE TO STOP PAYMENT. THEY OWE ME 1059.84 FOR INSURANCE PREMIUM & I GUESS I WILL TAKE THEM TO COURT. I GUESS I CAN ALSO REPORT THEM TO THE DEPARTMENT OF INSURANCE TOO. BUT I WILL INDEED SEE THEM IN COURT.
Jeannie
marshall, Texas
U.S.A.
ALL FINE & DANDY UNTIL I RECIEVED A LETTER FROM AMERICAN HERITAGE LIFE INSURANCE COMPANY THAT COVERAGE WAS DENIED DUE TO MY HUSBAND BUYING ANOTHER VEHICLE IN MAY 05 AND BOUGHT CREDIT LIFE ON IT WHICH THEY SAID EXCEEDED THEIR LIMIT ON HIM. THEY RETURNED THE PREMIUM TO ALFORD AND SENT ME A LETTER STATING SO AND FOR ME TO CONTACT ALFORD FOR CREDIT.
WELL I DID AND THEY SAID IT WOULD BE TAKEN CARE OF, SO I FORGOT ABOUT IT. WELL I THOUGHT ABOUT IT AGAIN IN FEBUARY 2007. I CALLED THE SALESMAN THAT SOLD ME THE VEHICLE AND ASKED IF CREDIT HAD BEEN ISSUED OR A CHECK MAILED TO ME. HE STATED THAT HE TALKED TO THE MANAGER AND HE SAID, HE COULD NOT ISSUE ME A CHECK PERSONALLY BUT HE COULE MAIL ONE TO MY LEINHOLDER. I STATED THAT WAS OK.
A CHECK WAS MAILED TO MY LEINHOLDER ON 03/12/07 AND ALL WAS WELL UNTIL 04/16/07 I RECIEVED A LETTER FROM MY LEINHOLDER THAT THE CHECK FROM ALFORD'S GMC HAD BEEN RETURNED DUE TO STOP PAYMENT. THEY OWE ME 1059.84 FOR INSURANCE PREMIUM & I GUESS I WILL TAKE THEM TO COURT. I GUESS I CAN ALSO REPORT THEM TO THE DEPARTMENT OF INSURANCE TOO. BUT I WILL INDEED SEE THEM IN COURT.
Jeannie
marshall, Texas
U.S.A.
1 Updates & Rebuttals
John
Edina,Minnesota,
U.S.A.
go to corporate management, forget the store!
#2Consumer Suggestion
Wed, April 18, 2007
Contact Alford Autogroup directly and don't even try to communicate with the individual dealership. Alford Autogroup is located in Longview, Tx. (about 20 miles from Marshall). Below please see several personal cell phone numbers: Spencer Alford (president) 903/930-5879 Gary Faulkner (vice-president) 903/736-5899 The main phone number for Alford Autogroup in Longview is 903/553-4806. This should get immediate help and remove the need for legal representation. Good luck!
