- Report: #542004
Complaint Review: Alfred Angelo - Lancaster Pennsylvania
Reported By:
Jessica -
Malvern, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Alfred Angelo
2084 Fruitville Pike, Lancaster, PA Lancaster, 17601 Pennsylvania, United States of America
Phone:
717-581-9125
Web:
www.alfredangelo.com
Categories:
Business Rating:
(0)
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Alfred Angelo Scammed me into spending more money. Lancaster, Pennsylvania
PLEASE DO NOT BUY FROM THIS COMPANY. The dresses are beautiful and affordable but working with this company has been a NIGHTMARE.
I was told by a sales associate that my dress was paid for before I agreed to the astronomical alteration fee of $400. Thinking that my dress was paid in full by my mother, I was able to afford the alterations. Otherwise, I would have taken the dress elsewhere for half the price. They let me sign an alteration agreement which states that my dress was paid for. After my dress was altered (and they made me drive 1 1/2 hours TWICE to try and pick it up), I took it home. FIVE MONTHS LATER they called me to tell me I still owed $370 for my dress and that there was a mistake and I never should have been able to have my dress altered or to take it home. My wedding is TWO months away. Because I don't have the money to pay for the dress (since I spent the rest of my dress budget on alterations), they are sending my account to collections. Now I am stuck with a dress I cannot afford and cannot return... because of THEIR mistake. I believe they waited to tell me about their "mistake" for five months so that I was so close to my wedding date (which they were well aware of) so that I had no choice but to keep the dress, even if I was able to talk them into letting me return it.
Also, two of by bridesmaids were sized wrong and the wrong dress size was ordered by the store. They were told they were not allowed to exchange the dress. They now must pay over $150 to get it altered because the dresses are so huge.
Please do not go to this store. The dresses are very nice but the headache and the bad credit score is not worth it.
I was told by a sales associate that my dress was paid for before I agreed to the astronomical alteration fee of $400. Thinking that my dress was paid in full by my mother, I was able to afford the alterations. Otherwise, I would have taken the dress elsewhere for half the price. They let me sign an alteration agreement which states that my dress was paid for. After my dress was altered (and they made me drive 1 1/2 hours TWICE to try and pick it up), I took it home. FIVE MONTHS LATER they called me to tell me I still owed $370 for my dress and that there was a mistake and I never should have been able to have my dress altered or to take it home. My wedding is TWO months away. Because I don't have the money to pay for the dress (since I spent the rest of my dress budget on alterations), they are sending my account to collections. Now I am stuck with a dress I cannot afford and cannot return... because of THEIR mistake. I believe they waited to tell me about their "mistake" for five months so that I was so close to my wedding date (which they were well aware of) so that I had no choice but to keep the dress, even if I was able to talk them into letting me return it.
Also, two of by bridesmaids were sized wrong and the wrong dress size was ordered by the store. They were told they were not allowed to exchange the dress. They now must pay over $150 to get it altered because the dresses are so huge.
Please do not go to this store. The dresses are very nice but the headache and the bad credit score is not worth it.
