Here's our emails back and forth:
I will send the voice recordings to my attorney. Your card will be refunded and
charged for $100.00 for a non delivery fee. If you have any other questions
please feel free to let me know.
--
Dwayne Qualls,
All Haul Demolition & Recycling
Eazy-Out
Phone: (877) Eazy Out
Email: [email protected]
www.rolloffbins4less.com
www.1877EazyOut.com
Date: Wed, 25 May 2011 18:56:23 +0000
To: [email protected]<[email protected]>
Subject: 40 yard bin - Does not have permission to charge
Credit Card
Please be informed that your company does not have permission to charge our
credit card for any amount whatsoever. The 40 yard bin ordered on
5/23/11 for delivery between 8AM-12PM on 5/24/11. I was told by Dwayne when the
bin was not delivered by 12PM that the driver was on lunch by 3PM we still
did not have the bin.
When I called this morning(5/25/11) I stated that we needed it today. After being
told it would be there in 30 minutes, then 15 minutes, then another 15 minutes
there was an attempt to delivery it 2 hours after promised. Unfortunately
we are unable to do business with a company that is not competent.
No agreement was signed, and a trip fee for $100 will be charged to our credit
card I was told. We did not agree to any terms like that and due to lack of
delivery when promised I cancelled the order, so I will state it again, All
Haul Demolition & Recycling does not have permission to charge our company
credit card.