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  • Report:  #635871

Complaint Review: All Included Moving - Queens New York

Reported By:
S - Palm Bay, Florida, United States of America
Submitted:
Updated:

All Included Moving
75-05 Parsons Blvd Queens, 11366 New York, United States of America
Phone:
718-380-7324
Web:
Categories:
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I CONTRACTED AN INTERSTATE MOVE FOR 8/14/09 WITH SCHEDULED DELIVERY IN PALM BAY, FLORIDA ON 8/19/09. ON 8/4/09 AT APPROXIMATELY 3PM JASON DUKE CAME TO MY APARTMENT TO DO A WALK-THROUGH AND TO DISCUSS MOVING DETAILS. AT THIS TIME HE REPRESENTED HIMSELF AS AN "OWNER / MANAGER. TWO HOURS AND FORTY-FIVE MINUTES LATER, HE CLAIMED "YOU ARE DOING WHAT WE ARE PAID TO DO, STOP PACKING IMMEDIATELY AND LET THE MOVERS DO THE REST." "YOU DID A GREAT JOB AND KINDLY STOP PACKING'" ADDITIONALLY, WE DISCUSSED AND CONFIRMED THE MOVE DATE AS 8/14/09, WITH DESTINATION DELIVERY ON 8/19/09 IN FLORIDA AND WHAT I WAS EXPECTED TO DO TO FACILITATE A SMOOTH MOVE. SPECIFIC PROBLEMS / DETAILS FOLLOW: ALL-INCLUDED MOVING ARRIVED 24 HOURS BEFORE THE SCHEDULED/CONTRACTED TIME, ON 8/13/09. I HAVE A VOICE MAIL MESSAGE FROM SOMEONE AT ALL-INCLUDED CONFIRMING THAT 8/14/09 WAS THE DATE AND THE TRUCK WOULD BE ON TIME. FOUR WORKERS SHOWED UP ON ON 8/13/09 SAYING THEY HAD A CANCELLATION AND WERE READY TO GO.

ONE OF THE WORKERS STOLE MY ATM CARD AND CASH OUT OF MY WALLET. THE WHOLE TEAM LEFT WITHOUT SAYING A WORD WITHOUT COMPLETING THE JOB. THEY TRIED TO DELIVER ON 8/15/09, 8/17/09 AND 8/18/09; DAYS AHEAD OF THE CONTRACTED DELIVERY DATE. ON 8.19.09 (CONTRACTED DELIVERY DATE) NO DELIVERY. MANAGEMENT PROMISED DELIVERY ON 8.20.09 IN THE MORNING; NO DELIVERY ALL DAY. DELIVERY OCCURRED ON 8.21.09. SEVERAL ITEMS WERE DAMAGED OR MISSING ALL TOGETHER: BOX OF CUSTOM WINDOW TREATMENTS ($7,500.00) SONY VAIO LAPTOP COMPUTER ($700.00) BOX CONTAINING MY COLLECTION OF "JOHN KENNEDY HALF DOLLARS" TOTALING $300.00 ARTWORK DAMAGED BEYOND REPAIR AND/OR MISSING CRAFTSMAN TOOL BOX ELECTRIC SCREWDRIVER AND ASSORTED TOOLS (375.00) (3) HANGING MIRRORS ($335.00) (6) AREA RUGS ($600.00) (4) CONRAN'S BAR STOOLS ($400.00) (1) CONRAN'S FIVE-SHELF ETAGERE ($335.00) (1) CONRAN'S TWO SHELF SIDE TABLE ($100.00) (2) TRUNKS ($300.00) (2 ) FOLDING ROOM SCREENS ($200.00) SPEAKERS ($155.00) ALL OF THE ABOVE AND THE COST THAT I WAS QUOTED INITIALLY WAS NOT HONORED.  IT WAS QUADRUPLED.


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