Complaint Review: All The Rage - Little Rock Arkansas

You know what, maybe I was foolish for purchasing this dress. However, I trusted that this sales person was a professional with some kind of knowledge as to her own product. And further more a refund was not being requested; only an exchange for another dress that fit properly. Which by the way would have meant even more revenue for the store? Instead I was talked over, not listened to completely, and was treated in an extremely un-professional way. I can understand stores not refunding money on products, but to flat out not even allow an exchange or store credit within a 30 day period is ridiculous. Especially when the sales people know that the item will have to be altered. And let's be realistic most homes have both parents working. It takes several Saturdays to run to a couple of professional seamstresses for fittings. So a 30 day exchange policy is not so far fetched!

You were skeptical that the item could be altered, yet you accepted the salesperson's assessement without even asking what their return policy was? And this was for a sevelal hundred dollar item? Then, 23 days later, you finally call to inquire about a return. Stores such as "All The Rage" have learned a lesson over the years. It's not uncommon for someone to buy a dress, wear it for a special occasion, and then try to return it. Therefore, "NO EXCHANGES ALLOWED....ALL SALES FINAL." If you are willing to spend several hundred dollars on a dress, at least use common sense and ask about the return policy BEFORE the purchase. Accept responsibility for your own foolishness.

You were skeptical that the item could be altered, yet you accepted the salesperson's assessement without even asking what their return policy was? And this was for a sevelal hundred dollar item? Then, 23 days later, you finally call to inquire about a return. Stores such as "All The Rage" have learned a lesson over the years. It's not uncommon for someone to buy a dress, wear it for a special occasion, and then try to return it. Therefore, "NO EXCHANGES ALLOWED....ALL SALES FINAL." If you are willing to spend several hundred dollars on a dress, at least use common sense and ask about the return policy BEFORE the purchase. Accept responsibility for your own foolishness.

You were skeptical that the item could be altered, yet you accepted the salesperson's assessement without even asking what their return policy was? And this was for a sevelal hundred dollar item? Then, 23 days later, you finally call to inquire about a return. Stores such as "All The Rage" have learned a lesson over the years. It's not uncommon for someone to buy a dress, wear it for a special occasion, and then try to return it. Therefore, "NO EXCHANGES ALLOWED....ALL SALES FINAL." If you are willing to spend several hundred dollars on a dress, at least use common sense and ask about the return policy BEFORE the purchase. Accept responsibility for your own foolishness.

You were skeptical that the item could be altered, yet you accepted the salesperson's assessement without even asking what their return policy was? And this was for a sevelal hundred dollar item? Then, 23 days later, you finally call to inquire about a return. Stores such as "All The Rage" have learned a lesson over the years. It's not uncommon for someone to buy a dress, wear it for a special occasion, and then try to return it. Therefore, "NO EXCHANGES ALLOWED....ALL SALES FINAL." If you are willing to spend several hundred dollars on a dress, at least use common sense and ask about the return policy BEFORE the purchase. Accept responsibility for your own foolishness.