Nicole
Ann Arbor,#2General Comment
Wed, December 21, 2011
I've been a client at All Tune & Lube for over a year. I've never had any problems with them. Bob the owner has been nothing but honest & fair to me. I sent a fellow co worker in to get a tire fixed and they gave him a used tire for free, because the tire could not be fixed & he was low on cash.
How old was this tire? Tires do dry rott with age. I can not see this happening unless this was an old junk tire, that should have been scrapped.
Bob is an honest business man trying to build his business with repeat customers. I do not believe that if it was the fault of the tech that they would not have offered some other form of compensation. But if this was an old worn tire, why should they have to replace something that could have been a possible road hazzard.