Where do I start . Several years ago I went to buy a car. I went to Allen GMC . After being jerked around for hours long story short I left. I didnt buy a car from them. Came back again few years later thinking ok maybe they changed their ways of doing busniss . Again no such luck. Finally I was looking for a car for my wife. They had one advertised so I went to see. This time even though it really wasnt a great deal , Ita was an ok one we bought the car. I was looking for a new truck. just last week The week of sept 27th 2016. Went to the dealership after speaking to Mark the "guy claiming to be in fleet sales". When i got there i saw the truck had everything except one thing I wanted. Long staory short I ended up contacting "Bruce" the sales guy that Mark had contact me. Let me just say none of these guys there Know anything about what they are selling. I had to do all the home work for them. Pretty pothetic. When I contacted the sales guy "Bruce" and told him look make me a good deal on that truck and I'll take it today. Well he calls me back telling me that the best they would do on the truck which stickered for 64,000.00 was a "big discount" of whopping 2800.00. I was told that they were an "invoice" store.
First let me say that when I spoke to MArk I had told him our credit scores upfront. I am In the mortgage industry and just looked at our credit that day. Mark told me that with my score he would have to see if we could get a teir one lease or not My wifes credit was perfect. Mark had also told me the payment would be around $680.00 per month with 3,000 down. The next day after speaking with a few other dealerships , I contacted Bruce. I had told him what other dealerships had quoted me. No money down and 680.00 per month on the same cost of a truck. The same extras the same denali ultr package. Bruce then contacted me sayinf now with just my wife on there with over a 700 score they would be at 850.00 a month with 5000.00 down. I was like you gotta be kidding me. Bruce said "no Mark figured it all out etc ". I told them that I'd rather buy locally but, Id go elsewhere if they didnt want to deal. I told Bruce that T***** GMC was giving me a deal dicounting the same truck from 64,000 to 59,000.and no money down and 680.00 a month. Bruce said "buy it".Well no doubt we went ad got it that night.
Funny thing is while we were there at the Lot we ran into two other people that had been at good ol' Allen and they said that Allen GMC was rude and unprofessional. That they were just there earlier that day. Guss what Allle GMC we all got our card from T***** GMC !! They were great ! You guys SUCK !! you lie, you waste peoples time and most of all you want to "pencil screw " everyone. Your dealership may have been around all these years , but now with the ionternet watch out !!! It can ruin your business fast to.
Robert
Irvine,#2Consumer Comment
Thu, October 06, 2016
This may be a shock to you, but a dealer isn't required to cut any "deals", they can set their own price and it is up to you the consumer as to if you like the price or not. In your case you left for another dealer who hopefully won't actually "screw' you, and that is your choice. But that does not make it a RipOff.
However, I will just point out a few things here that as a Mortgage Broker is very surprising that you glossed over.
First of all do you notice the few very important items you failed to list in this report? Well let me help you out. Where is the Interest Rate or length of the loan? After all as a Mortgage Broker you know that one of the best ways to make a payment "affordable" is to extend out the loan. So were you paying $680/month for 7 years or were you paying it for 10 years? How did the TOTAL cost compare between the dealers? You asked all of those questions...RIGHT?
Then of course one must ask what was the milage difference between the two trucks? Yes they were both "NEW", but I have been offered many a car that is "NEW" with close to 1000 miles on it.
So what was the details of the final deal you walked away with?