They never told the truth about anything. Lied about being the carrier when they are, in fact, jobbers. Turned over the move to a bunch of gypsies who paid Alliance $400 for the job. Movers arrived 5 days late, lost personal belongings, broke a television set and broke off the front door of a dresser, which they took to be repaired and never returned. Am waiting 6 months and cannot reach them because they do not answer the phone and do not speak English. Alliance has shown no interest in helping me. THey would not take a credit card and lied about the amount charged. I had to pay hundreds of dollars additional in cash or they would not unload my furniture.