- Report: #377301
Complaint Review: ALLPROCOLOR.COM - Oak Park Michigan
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ALLPROCOLOR.COM
21470 Coolidge Oak Park, 48237 Michigan, U.S.A.
Phone:
248-547-0100
Web:
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ALLPROCOLOR.COM ***WARNING*** - DO NOT DO BUSINESS WITH THIS COMPANY!!! SCAMMERS... Oak Park Michigan
We found out about this company upon viewing some Google Ads on Adwords. To start with... we liked their prices so we gave them a call and ordered 1000 business cards to check out ALLPROCOLOR'S print quality... Everything has been a nightmare ever since!!!
On that first order, they sent them to Atlanta instead of to Florida. We gave them another chance and ordered two sets of 5000 business cards that were supposed to be delivered to two of our customers. AFTER THEY DOUBLE-CHARGED OUR CREDIT CARD, they never sent our order until it was a whopping TWO WEEKS LATE!!! Considering the fact that they advertise a "48 Hour" turnaround and 3 to 5 day delivery on their website this was totally unacceptable.
Wait, there is more. When the cards arrived, they actually had the SAME DESIGN printed on both sides. THEY LOOKED LIKE SOME CHILDREN'S MINI DECK OF CARDS OR SOMETHING. Our customers were appalled at the situation and we promptly lost both of them!!! I called back to try and get some compensation, or at least work something out for our next order that both my company and theirs could live with, but the owner turned out to be nothing but a jerk-off!!! The only thing this clown was willing to do was give us an $80.00 credit off our next order when HE just caused our company TO LOSE OVER $200.00!!!
BE FOR-WARNED THAT YOU WILL BE DEALING WITH AN INCOMPETENT BUNCH OF SCAMMERS. YOU WILL IMMEDIATELY BE ABLE TO TELL WHEN THEY ANSWER THE PHONE, TRUST ME. I SERIOUSLY DOUBT THESE PEOPLE ARE EVEN MEMBERS OF THE BETTER BUSINESS BUREAU. THEY PROBABLY CAN'T EVEN SPELL IT. LOL
OceanShoresDesign
Panama City Beach, Florida
U.S.A.
On that first order, they sent them to Atlanta instead of to Florida. We gave them another chance and ordered two sets of 5000 business cards that were supposed to be delivered to two of our customers. AFTER THEY DOUBLE-CHARGED OUR CREDIT CARD, they never sent our order until it was a whopping TWO WEEKS LATE!!! Considering the fact that they advertise a "48 Hour" turnaround and 3 to 5 day delivery on their website this was totally unacceptable.
Wait, there is more. When the cards arrived, they actually had the SAME DESIGN printed on both sides. THEY LOOKED LIKE SOME CHILDREN'S MINI DECK OF CARDS OR SOMETHING. Our customers were appalled at the situation and we promptly lost both of them!!! I called back to try and get some compensation, or at least work something out for our next order that both my company and theirs could live with, but the owner turned out to be nothing but a jerk-off!!! The only thing this clown was willing to do was give us an $80.00 credit off our next order when HE just caused our company TO LOSE OVER $200.00!!!
BE FOR-WARNED THAT YOU WILL BE DEALING WITH AN INCOMPETENT BUNCH OF SCAMMERS. YOU WILL IMMEDIATELY BE ABLE TO TELL WHEN THEY ANSWER THE PHONE, TRUST ME. I SERIOUSLY DOUBT THESE PEOPLE ARE EVEN MEMBERS OF THE BETTER BUSINESS BUREAU. THEY PROBABLY CAN'T EVEN SPELL IT. LOL
OceanShoresDesign
Panama City Beach, Florida
U.S.A.
4 Updates & Rebuttals
Jaysama
Jamaica,New York,
United States of America
Great Company Over 60k Flyers Printed
#2Consumer Comment
Wed, July 28, 2010
There is no way this person is writing about the same company. Not unless since I used them they have gone completly bad. I have had them print at least 60,000 flyers for me. Both while I did my production in Atlanta and then in Chicago one year apart. I have recommended them to a lot of business, and I am glad that I found they are still in business and have expanded to Atlanta. Actually I recall even suggesting to them that they open up in Atlanta.
I reacall my first order was a little shakey, did not get it when I should, and felt discouraged, but after the problem was fixed. I went on to order 5k at a time flyers. I say 60k, if I was really to do the math I probably order twice that amount from them.
People should not just disgrace a company for one experience, anything could have happened. You are in business, you know how things can go sometimes.
I will be sending some orders tomorrow, and will continue ordering and recommending this company, hopefully eventually al lthe good we have to say, will outweigh the bad from one person, which should be deleted.
opmwebdesigns
United States of AmericaLong Term Customer
#3Consumer Comment
Thu, July 08, 2010
I have been a customer of allprocolor.com for some time now. Originally they had a different website and name. Then they upgraded their site. However, I've been dealing with the same people.
I've never had a problem as this person has described. They have always went above and beyond. Now, I've also always dealt with the same customer rep Kamal Norton. He's gone above and beyond what's expected. He's helped me with last minute orders, rush orders even if that meant me going to Cargo to pick up.
Their prices have always been reasonable and work output quality a plus. I've been using them since 2007. Our clients which include a magazine company have always been happy with their promotional items. Never a complaint. Once we had to resend a file, but it didn't cause a delay.
We will continue using them until things turn out otherwise. All companies have a glitch, even the most reputable including networks. Sorry the original report consumer had a bad experience. However, I would not call these people scammers. I've used my credit card and debit card and I've never had a problem.
Randy
Forney,Texas,
U.S.A.
Good Company
#4Consumer Comment
Tue, December 02, 2008
I have used this company for 2 years with over 50 orders, and not one late order or misprint. I am sorry for your bad experience, but I am a happy customer.
Lisa
Muncie,Indiana,
U.S.A.
All Pro Color...Verdict: Professional & Polished!
#5Consumer Comment
Tue, December 02, 2008
I have used AllProColor.com for the last three years and have never had a problem with my printing. The weekly specials are great, shipping is timely and the prices are great! My clients have commented on the quality of our postcards and mailers. I highly recomend this company.
