- Report: #587672
Complaint Review: Alnour Jewelry and Top Dollar 4 Gold - Riverside California
Reported By:
Maverick -
Orange County, California, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Alnour Jewelry and Top Dollar 4 Gold
864 S. Brookhurst St Anaheim, California Riverside, 92505 California, United States of America
Phone:
714-781-5700
Web:
http://alnourjewelry.biz/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Alnour Jewelry and Top Dollar 4 Gold Mohammad Aboabdor FALSE ADVERTISING & FRAUD! Riverside, California
Alnour Jewelry and Top Dollar 4 Gold are scammers!
They have committed False Advertising and Fraud!
They are currently advertising in the Pennysaver and online that they will pay a minimum of $24 per gram for 10k - 14k gold jewelry.
I called to verify this before I drove over to their Anaheim location. I spoke with a woman that said, "Yes, it is true ... bring your gold to us and we will give you cash on the spot!"
So, I drove a half hour to their store located at 864 S. Brookhurst in Anaheim, CA. with my 95 grams of gold. I had heavy chains, rings, and a pendant. All had been acid tested by 3 different jewelers and electronically assayed by a gold refiner to verify the gold content.
I had 82.6 grams of 14k and 12.4 grams of 10K.
I got to the store and a woman let me in. She was very pleasant and asked me to wait for a moment while she called for the 'appraiser' to come, as he was next door. Within a couple minutes, a middle eastern looking guy, I believe the owner, Mohammad Aboabdor, appeared. (But, he didn't tell me his name).
I got to the store and a woman let me in. She was very pleasant and asked me to wait for a moment while she called for the 'appraiser' to come, as he was next door. Within a couple minutes, a middle eastern looking guy, I believe the owner, Mohammad Aboabdor, appeared. (But, he didn't tell me his name).
He weighed my gold - a total of 95 grams, then he did some calculations, tore off the calculator tape, showed it to me and said, "I'll offer you somewhere between about $1300 to $1700, depending on how much 14k you have and how it tests out. I said, "It's all been tested and verified! You are advertising that you will pay $24 per gram for 10k - 14k, so why such a low offer?" He replied with a rude attitude, "that's my offer, take it or leave it, bud!" Then, he turned his back to me and walked to the back room and sat down at a desk about 10 feet away from me.
I said, "but wait, 95 times $24 is $2,280 and your offer is much lower than that, so are you saying that you don't really pay $24 per gram ... isn't that false advertising?" With that he got very angry and told me that he would not even buy my gold and to get out of his store immediately! Just then, a couple came in as I was heading towards the door, he came out of the back room to the back of the jewelry case and said angrily, "I have the right to refuse service and I'm refusing to do business with you, now get out of my store!" With that I left.
So, the bottom line is that they are NOT paying $24 per gram as advertised and when I called him on it, he got angry and threw me out of his store!
So, the bottom line is that they are NOT paying $24 per gram as advertised and when I called him on it, he got angry and threw me out of his store!
3 Updates & Rebuttals
Al-Nour
anahiem,California,
United States of America
stop or its time to get police and court involved
#2REBUTTAL Owner of company
Sun, April 11, 2010
This is the deal after speaking to our good friends at the Anaheim Police Dept regarding this situation we understand that your personal info is available to us...also they recomend me to file a police report and get a restraining order on you..which means you go to jail for contacting us directly, indirectly, 3rd party, email, seen near any of our businesses etc..another example how you were calling our store nonstop and harrassing us..I think you understand...further we explained to you clearly our price of 24.00 A GRAM is for our customers ONLY not for PAWNSHOP OWNERS like your self..I can understand your frustration since you can't compete with our price but fortunately we have the right to choose our customers.I dont know if your going to admit to your position of owner of your little shop in h.b or we have to tell the owner of your business the situation and see if he would like a taste of his own medicine...this our only way to contact you to give you this professional message for now.STOP HARRASSING US IMMEDIATELY OR WE WILL PROCEED TO THE NEXT STEP!!!
Ron
COSTA MESA,California,
U.S.A.
Owner acknowledges that he remembers me!
#3Author of original report
Fri, April 09, 2010
Once again, the owner, Mohammad Aboabdor is caught lieing!
I just read his rebuttal and him claiming, "this report is a hoax, and we DEMAND proof that the event really happened." So, I called him at his Anaheim store to jog his memory and give him a chance to make good on his claim that he really pays $24 a gram for 10K-14K, as he states in his rebuttal and in his advertising.
He ACKNOWLEDGED that he remembered who I was based upon my report!!!
Well, so much for needing proof that the event really happened!
Don't waste your time with them! Al-Nour Jewelry DOES NOT pay $24.00 a gram! Neither does Top Dollar 4 Gold in Riverside! They are LIARS and SCAMMERS!
-------------------------------------------------------
More Fraud at his "Top Dollar 4 Gold" Riverside store:
About 10 days after the Anaheim store incident, I happened to be going to the Riverside area, so I took my 95 grams of gold to see if things would be different at that store. They were not! In fact, the store is virtually empty and the young 20 something middle-eastern kid working there offered me only $1,137.00! When he showed me the calulator tape, I asked him the details of the breakdown and I noticed that he had taken my 14k weight times 50%. I asked him about that - he said, "that is the actual pure gold content". Umm, excuse me, but 14K is actually 58.5% pure gold! He also lowballed the 10K content. When I questioned him about the $24 per gram for 10K-14K advertised, he said that they were paying that based upon the "pure gold" content. I said, "That's not what the ad says in the Pennysaver!"
He became flustered and said, "Hey, I'm just doing what I was told!" I responded, "So, do you work for Mohammad?" ... even more flustered, he asked, "What's this regarding"?
That was enough proof for me to know that he was! I took my gold and left. As I was getting into my car, I saw that he had come out of the store to watch me and was talking on his cell phone - he most likely called Mohammad to report what had just happened. Perhaps they're a bit nervous about getting busted for FALSE ADVERTISING and FRAUD!
Al-Nour
anahiem,California,
United States of America
This report is a hoax/ We pay $24.00 a gram 10kt-14kt!!
#4REBUTTAL Owner of company
Mon, April 05, 2010
This report is a hoax, and we DEMAND proof that the event really happened such as a no obligation free estimate provided by Al-Nour *to every customer whether they sell or not* that shows that Al-Nour did not offer to pay $24.00 a gram. We have been operating in the gold trading business since 1971 and our reputation is FLAWLESS, and our business is *mainly* based on word of mouth and mail in gold. How would it have been possible to remain operating for almost FOURTY YEARS if we truly operated in the manner stated? Yes, we do advertise and pay $24.00 a gram for 10kt-14kt, proving it is our constant flow of customers. Finally, as I said above: I DEMAND proof that the event happened, or for the comment to be removed.
Thank You,
Al-Nour Jewelry
