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  • Report:  #57337

Complaint Review: Alyon Technologies - Atlanta Georgia

Reported By:
- Bullhead City, Arizona,
Submitted:
Updated:

Alyon Technologies
P. O. Box 923299 Atlanta, 30010-3299 Georgia, U.S.A.
Phone:
800-379 0239
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We were initially billed in November 2002. After a shocking examination of the bill, which was for $119.76, it was decided that we may have been surfing on the date in question, but never KNOWINGLY meant to use a "pay per view" service. We discovered that their connection process includes downloading dialer software on our computer which "placed a call to Alyon's switch site in Union City, N. J.

We naturally challenged this charge and went through a lengthy appeals process which did nothing more than to reinforce their stand that we made these calls (as they appeared on our phone bill) and therefore owed for them.

We went back and forth for some time, but our patience ran out as my wife and I are both disabled and were tired of this whole thing, so we offered to settle and received a 15% discount to pay off the whole bill. We wish we had known of this site before we paid the bill off. Thank you.

John

Bullhead City, Arizona
U.S.A.


2 Updates & Rebuttals

Alton

BROOKLYN,
New York,
U.S.A.
Restitution In Pennsylvania

#2Consumer Comment

Wed, May 21, 2003

The Attorney General of Pennsylvania has forced Alyon to repay almost $14,000 to 70 consumers they (censored). The other AG's will now do the same. Be sure you have filed a complaint with the State Office Of Consumer Affairs.


Walter

Rome,
New York,
U.S.A.
take heart.... You are very likely to get your monies back

#3Consumer Comment

Mon, May 19, 2003

John,

The recent filing by the Federal Trade Commission seeks to force alyon to pay restitution... You are very likely to get your monies back, it may take a while, but the FTC is likely to win the case.

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