Phoenix
Brooksville,#2Author of original report
Mon, February 03, 2003
I just read reports from today and see that the company downloads information into our computers. I don't know how to search for that. Please, someone put instructions up to guide me and others through the process. I also see that someone said that the owner of Harman Plaza in Secaucus says that Alyon is not a tenant. Do a searchbug.com search for Alyon Technologies and you get both the Secaucus address and the Norcross mail box. I believe that Alyon is a subsidairy of some other company, and I've contacted a professional peer in Secaucus to find out who the tenants are there. I've searched Harman everything with no appartent luck. Please contact the FCC, the FTC, your congressional representatives and your state attorney general with information and complaints. Also contact your phone company -- the big guys not the local. This is a telecommunications issue as much as a FTC issue. I spoke today with the VP of Federal External Affairs to request assistance in instituting guidelines to protect us. Please don't give up and please contact everyone you can think of asking that appropriate safeguards be in place.
Phoenix
Brooksville,#3Author of original report
Mon, February 03, 2003
If you get a bill from these people, and especially a bill that's not yours, be sure to take all steps necessary to protect yourself. Get mad. Fume. Curse. Wave your arms. Punch in the 800 number, but don't overlook the most important of all. They expect you to file a notarized statement to dispute any bill received. The invoice doesn't say that, and, if you call the 800 number and get directed to Web site, you may be like me and be so spitting mad that you decide to skip don't. DON'T. I'm sure a team of lawyers has put in everything possible to protect them. There's an affidavit on their website that requires you to explain your dispute and have the bloody thing witnessed and notarized. What nerve! They sent me a bill for services they provided to a telephone number I haven't had for two years and then expect me to jump through all kinds of hoops to protect myself against them. Do it, though, and keep copies of everything. While I'm at it, it's not just Alyon. The way the business and credit reporting is set up now, the consumer is guilty unless he can prove himself innocent. It's easy for virtually anyone to send you a bill and then file a comment on your credit report with little or no proof. When challeneged, essentially, you are told "prove it isn't you." I, personally find it ironic that an indicted murderer is considered innocent until proven guilty, but if you get erroneous information on your credit report you are presumed guilty unless you can prove otherwise. Sometimes, it is next to impossible. I spent months getting two erroneous collection entries off my reports. (And, correcting credit reports is a big industry, too.) In addition to contacting everyone you can think of about Alyon, please take a look at the credit and credit reporting industry and ask your collective representatives to reverse this travesty. Money talks. That's how it got that way, but votes also talk where elected representatives are concerned. You cannot afford not to get involved.
Phoenix
Brooksville,#4Author of original report
Sun, February 02, 2003
Alyon is a computer billing company with a substantial adult web entertainment clientele. Among its benefits is a double blind for the "entertainment" provider to lurk behind. Norcross, Georgia is a cash mill location. Take a look at the Georgia Better Business Bureau site and you'll find it loaded with complaints the BBB say generally are ignored. After extensive searching, I found the real location for Alyon. It's in Secausus, NJ. Ironically, there is only one complaint associated with the company in the NJ BBB, most likely because many haven't been successful in tracking them down. Here's the address: 1 Harman Plaza, Secaucus, NJ 07094. I haven't located numbers or e-mails yet, but I intend to keep looking. If you receive an Alyon bill, dispute it in writing. Keep copies of everything. Also, PLEASE, contact the NJ location with copies of your dispute, along with the Georgia and the NJ BBB and the attorneys general for NJ, Georgia and your state. Please also contact your state legislators. It is important to you and to any future victims of Alyon or similar businesses that measures are put into place and enforced to protect us from these type of business practices.
Phoenix
Brooksville,#5Author of original report
Sat, February 01, 2003
The real problem associated with Alyon is that they are a billing service that any creep that doesn't want to be identified can contract with to handle billing. That means that Party A claims they provided a service. They link with Alyon and Alyon cranks out invoices. In that way, the consumer is completely unprotected while a third party hides behinds Alyon's skirts. The bill I received is inaccurate. I did not receive the services in question, but there is absolutely no way for me to identify to supposed service provider. I have to deal with Alyon. It's shooting in the dark. I have no idea exactly what I was incorrectly billed for or who claims that I received the services.