Sarah
St. Joseph,#2Consumer Comment
Thu, October 23, 2008
The warranty timeline is clearly explained when purchased. The warranty is valid 1 year from time of purchase (not time of first use). All consumers are aware of warranties and if you ignore the expiration that is your own fault not the fault of the company. As with a car, if your warranty expires after 30,000 miles a normal consumer would bring it in to be serviced (at minimum inspected) before you reach the 30,000 mile mark. I believe that the offer to pay for the parts was a reasonable comprimise considering your warranty had expired. If you were on the phone with GE, LG, Sears (for Kenmore), Samsung, etc. you would have received the same response. Companies need to stick to the rules they set otherwise they would have to make exceptions for everyone.
Matt
Winnetka,#3Consumer Suggestion
Wed, July 16, 2008
I wish you the best of luck with your problem. I just had delivered today a Kenmore Elite dishwasher and when I had it turned over to connect the water and drain lines, several parts were labeled Whirlpool. These companies (Amana I believe is now owned by Whirlpool and Kenmore is made by Whirlpool) along with several others make the majority of appliances sold today. Two companies that do make their own is Miele and Bosch. You may hear from people that have problems with these brands but most are pretty happy. My brother has bought a Miele dishwasher for $2000!!! The prices are definitely higher but usually have better quality. Good luck with getting Amana/Whirlpool to cover the cost of your repairs. You may just want to take the part and eat the service call. Most parts are kind of expensive depending on exactly what is wrong. With most things being electronic rather than electro-mechanical, the prices have really gone up!
Matt
Winnetka,#4Consumer Suggestion
Wed, July 16, 2008
I wish you the best of luck with your problem. I just had delivered today a Kenmore Elite dishwasher and when I had it turned over to connect the water and drain lines, several parts were labeled Whirlpool. These companies (Amana I believe is now owned by Whirlpool and Kenmore is made by Whirlpool) along with several others make the majority of appliances sold today. Two companies that do make their own is Miele and Bosch. You may hear from people that have problems with these brands but most are pretty happy. My brother has bought a Miele dishwasher for $2000!!! The prices are definitely higher but usually have better quality. Good luck with getting Amana/Whirlpool to cover the cost of your repairs. You may just want to take the part and eat the service call. Most parts are kind of expensive depending on exactly what is wrong. With most things being electronic rather than electro-mechanical, the prices have really gone up!
Matt
Winnetka,#5Consumer Suggestion
Wed, July 16, 2008
I wish you the best of luck with your problem. I just had delivered today a Kenmore Elite dishwasher and when I had it turned over to connect the water and drain lines, several parts were labeled Whirlpool. These companies (Amana I believe is now owned by Whirlpool and Kenmore is made by Whirlpool) along with several others make the majority of appliances sold today. Two companies that do make their own is Miele and Bosch. You may hear from people that have problems with these brands but most are pretty happy. My brother has bought a Miele dishwasher for $2000!!! The prices are definitely higher but usually have better quality. Good luck with getting Amana/Whirlpool to cover the cost of your repairs. You may just want to take the part and eat the service call. Most parts are kind of expensive depending on exactly what is wrong. With most things being electronic rather than electro-mechanical, the prices have really gone up!
Matt
Winnetka,#6Consumer Suggestion
Wed, July 16, 2008
I wish you the best of luck with your problem. I just had delivered today a Kenmore Elite dishwasher and when I had it turned over to connect the water and drain lines, several parts were labeled Whirlpool. These companies (Amana I believe is now owned by Whirlpool and Kenmore is made by Whirlpool) along with several others make the majority of appliances sold today. Two companies that do make their own is Miele and Bosch. You may hear from people that have problems with these brands but most are pretty happy. My brother has bought a Miele dishwasher for $2000!!! The prices are definitely higher but usually have better quality. Good luck with getting Amana/Whirlpool to cover the cost of your repairs. You may just want to take the part and eat the service call. Most parts are kind of expensive depending on exactly what is wrong. With most things being electronic rather than electro-mechanical, the prices have really gone up!
Bigcraig
Irmo,#7Consumer Comment
Wed, July 16, 2008
Ask Amana to reconsider, I believe the above Federal law covers warranties and yours started on the date of delivery, received date. We bought new appliances a year in advance before and the warranty started when we signed for there delivery.
Bigcraig
Irmo,#8Consumer Comment
Wed, July 16, 2008
Ask Amana to reconsider, I believe the above Federal law covers warranties and yours started on the date of delivery, received date. We bought new appliances a year in advance before and the warranty started when we signed for there delivery.
Bigcraig
Irmo,#9Consumer Comment
Wed, July 16, 2008
Ask Amana to reconsider, I believe the above Federal law covers warranties and yours started on the date of delivery, received date. We bought new appliances a year in advance before and the warranty started when we signed for there delivery.
Bigcraig
Irmo,#10Consumer Comment
Wed, July 16, 2008
Ask Amana to reconsider, I believe the above Federal law covers warranties and yours started on the date of delivery, received date. We bought new appliances a year in advance before and the warranty started when we signed for there delivery.