- Report: #1262187
Complaint Review: AMAZON - Internet
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Author Not Confirmed
Why?
AMAZON
Internet, USA
Phone:
866 216-1072
Web:
AMAZON.COM
Categories:
Business Rating:
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AMAZON AMAZON/SYNCHRONY BANK SEVERE SECURITY BREACH Internet
set up an AMAZON account using my email address. Order one item and set up a store credit card to get the discounts being offered. THAT'S WHEN THE NIGHTMARE STARTED!!
I started receiving boxes and boxes of merchandise I did not order!
Opened the boxes to see if maybe some one sent me a gift and saw it was just books and candy - galore. A prank.
Immediately tried to get into my AMAZON account online, but the password was no longer good. I chose the 'forgot password' option which took me to a screen to enter an email address. I did that and was taken to another screen to CHANGE MY PASSWORD. If thats all it took to change the password for the account THAT IS A SEVERE SECURITY BREACH using emails. SOMEONE NOW HAD CONTROL OF MY AMAZON account. So I shut down all my credit cards associated with the AMAZON account and alerted the banks.
Also called AMAZON, explained what had just happen and asked to have the account shup down. THEY SAID OK BUT NEVER DID. Some foreign person said "you ordered all that stuff so you must pay"
Next day I sent a letter to Synchrony bank with copies of UPS receipts where I sent the stuff back.
AMAZON only gave me a $11.41 credit and they and Synchrony will not take the erroneous stuff off my account.
Sounds like Amazon and this Synchrony are just that CRONIES and trying to SCAM ME.
I AM NOT HAVING IT!!!
I will NEVER USE AMAZON AGAIN!
EVERYONE BE VERY WARY. IT CAN HAPPEN TO YOU!
