Jennifer
Hwy 1,#2Consumer Comment
Fri, September 08, 2006
I can't think of how many times that has happened to me. And sometimes multiple times on the same card. I tell them I NEVER want the service, I get signed up anyhow. Then I call and cancel, again making it clear I don't want that service. They do credit the fees, especially since they cannot prove I signed up for it (although some have tried to find the recording where I agreed to it, in those cases I have waited on hold for 10 minutes to be hung up on, or finally come back and agree I never authorized this), and yes I watch to be sure the credits show back up. And what do you know. Two, three months down the road I am magically signed up for the program again! "Never underestimate the stupidity of the public" is sadly a business maxim used by too many dishonest greedy businesses today. I completely agree, that is exactly what they must think if they believe I will not notice this crap on my accounts. It's not just credit cards, phone companies do it all the time too. They are even worse, at least when I call my cc company I could get through right away. The stupid phone company has one of those systems where you say the word. *Please tell us why you are calling today.. say billing, service, or other* WHATEVER YOU SAY YOU GET *I'm sorry, I didn't hear you. Say billing, service, or other* STEAM STARTS ROLLING OUT MY EARS. I end up screaming for customer service 10 times until I get *Thank you, I'm transfering you now* UGH. OK I think I got off topic, lol sorry. But I agree with you. Cut up the stupid card, they don't care about your business anyway! I feel better now. Thanks.