- Report: #1373100
Complaint Review: Amazon.in - Bangalore Internet
Reported By:
Konark Aggarwal -
Bangalore, Other, India
Submitted:
Updated:
-
Author Not Confirmed
Why?
Amazon.in
8th Floor, 26/1,Brigade Gateway,Dr. Rajkumar Road Bangalore, 560055 Internet, India
Phone:
560055
Web:
amazon.in
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Amazon.in Amazon India, Amazon Fraudulent company, double standard customer service. they agree to anything the customers asks/says before purchase/order and once done refutes from any kind of promises. When enquired they don't even explain the correct issue until the action date has passed. Bangalore Internet
Report Attachments
I had added cash to my account wallet. Fraudulent company. Customer service is too out of sync. One executive said the refund is in process and will be done in next 24hrs, another executive says it can not be refunded since its against amazon's policy. While I confirmed before ordering the products and adding cash to my wallet, they are refuting from their statements.
I had to order 2 fans on 12 feb, 2017. So I added balance to the wallet but due to some ordering constraints at the product end, I could order only 1 item at an address at a time.
I contacted customer care and they said you can order cash on delivery and he is gonna put request for refund from wallet.
The products came and cash was paid on delivery but the refund did not came. Over the period of next 2 months, I was been told the request has been initialized, you wont require to call back or be concerned again, but it was all bullsh*. Now they say they would not be refunding the money since it is against their policies.
What sort of policy is it to screw their customers of thousands of bucks. F* Amazon.
