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  • Report:  #66175

Complaint Review: AMERICA ONLINE AOL - Internet

Reported By:
- SAN ANTONIO, Texas,
Submitted:
Updated:

AMERICA ONLINE AOL
aol.com Internet, U.S.A.
Phone:
800-236-8724
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
i purchased my Dell copmuter ,and with that purchase i was giving 6 months of internet which was aol.

in may of 2003 i called aol to cancell my membership ,but my membership was not cancelled ,at the time i was traveling a lot in july of 2003 after reviewing my banck statment i notice there was a charge from aol of 23.90 . I tried to contact the billing departemnt of aol ,but for some reason they said ,they could not verify my membership ,thus they can not cancell , in july of 2003 to my suprise there was two charges of 23.90 one on 06-13-03 and another one on 06-18-03, all of the sudden i had two accounts , i was told not to worry we will crdt the acct ,,,,to make the story short two charges on july also ,and so far one charge on aug 15th ,,i was denied to talk to supervisor at aol billing ,,,,,,Now ,,,thats how this companies get rich ,,,,,if this is not fraud i don,t know what is

Mohsen

SAN ANTONIO, Texas
U.S.A.


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