- Report: #178759
Complaint Review: America Online - AOL - Internet
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Author Confirmed
Why?
America Online - AOL
www.aol.com Internet, U.S.A.
Phone:
888-723-7909
Web:
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America Online ripoff still charging for a service that I am not using Internet
I canceled my membership within my 3 months. My bank statements came to a negative balance and I called them to change billing arrangements and to tell them, I no longer wanted their service.
They wrote me a letter stating my cancellation. They are still charging for a service that I am not using. I want my money back that they took me for. Please help me.
Amanda
danville, Kentucky
U.S.A.
They wrote me a letter stating my cancellation. They are still charging for a service that I am not using. I want my money back that they took me for. Please help me.
Amanda
danville, Kentucky
U.S.A.
1 Updates & Rebuttals
Elizabeth
Saint Charles,Missouri,
U.S.A.
Just an idea.........
#2Consumer Suggestion
Wed, March 01, 2006
Amanda, I too was a victim of the AOL continued billing scam. They did refund to me two months worth of billing after I called the cancellations department and complained. However, just to be on the safe side - go log into your AOL account and under account info go to billing and if you edit your billing and change it to a bogus number then they can't hit your account any longer. Its worth a shot.......... Good luck to you.
