- Report: #418111
Complaint Review: American Data Group - Santa Barbara, California Nationwide
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Author Confirmed
Why?
American Data Group
careerbuilder.com Santa Barbara, California, Nationwide, U.S.A.
Phone:
800-858-1517x1204
Web:
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American Data Group They simply told me that i was gonna get a government job and that was bold face lie! Santa Baraba California
I am a victim also to the so called Government Jobs(American Data Group). They simply did the same scam on me also....I simply fell for it but for some reason when I was doing it at the same time I wasn't feeling it was right cause of the way the recruiter was talking to me all fast asking where was my credit card etc. and that they wasn't gonna take anything out of my account and they did the very next day. and I called them cancel my registration which was to late, but they still try to give me the run around after 5 phone calls to them. and then finally they had customer service call me back with her sweet voice apologizing for the inconvience....but yet and still she is in on the scam also....
right now my account is still pending for the $79.99 they took out and said I was suppose to get back. As soon as I find the results I will give you all an update, if they did what they say they gonna do.
but until then Please! Please! Please! to all the others out there don't believe this company for whatever reason, even if you are desperate. it's not worth losing money that you don't have for a scamming company! Thanks for reading! Good Luck to You all!
Rondrika
Jonesboro, Georgia
U.S.A.
right now my account is still pending for the $79.99 they took out and said I was suppose to get back. As soon as I find the results I will give you all an update, if they did what they say they gonna do.
but until then Please! Please! Please! to all the others out there don't believe this company for whatever reason, even if you are desperate. it's not worth losing money that you don't have for a scamming company! Thanks for reading! Good Luck to You all!
Rondrika
Jonesboro, Georgia
U.S.A.
1 Updates & Rebuttals
Scott
ventura,California,
U.S.A.
Response to Rondrika
#2UPDATE Employee
Wed, May 12, 2010
As a Customer Service employee at American Data Group, I would like to offer a clarifying response to Rondrika's complaint: On January 28th 2009 Rondrika called and placed an order with our company. At that time she authorized us to charge her account $79.95 the following day, which we did. On January 29th, after the charge was processed, Rondrika called the sales floor and asked that her order be cancelled. The representative who took her request emailed us here in the customer service department, and, because the charge had already gone through, we contacted our processor to reverse the charge, which was done the same day. On January 30th Rondrika called to confirm that this process had taken place; we told her that the charge had been refunded, and that the refund should post to her account within a few days, which is standard for this type of transaction. Apparently it did so without any problems, as we would certainly have heard back from Rondrika if she had not received her credit.
I realize that the facts stated above stand in contrast to the rather hysterical tone of Rondrika's posting, but sometimes the truth is just that mundane. I have no idea why our interaction with Rondrika merits this kind of report, or how she could possibly feel justified in throwing terms like "scam" around under the circumstances. I'm also wondering when we'll be seeing her promised update on the situation, but perhaps posting a report that she asked for an order to be cancelled, was told that it would be, and that this is exactly what happened lacks the drama required for her to make the effort.
