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  • Report:  #225244

Complaint Review: American Designers & Builders Expo - Austin Texas

Reported By:
- Celina, Texas,
Submitted:
Updated:

American Designers & Builders Expo
7801 N Lamar Blvd Suite F-20 Austin, 78752 Texas, U.S.A.
Phone:
888-371-9013
Web:
N/A
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AirMax,, Inc.

216 West Pecan Street

Celina, Texas 75009-6160

(972) 382-3200

December 06, 2006

CERTIFIED MAIL NO 7001 1940 0006 7250 8129

RETURN RECEIPT REQUESTED

Ms. Gretchen DeLucia, Director of Marketing Fax (512) 323-5322

Milliard Group

D/b/a/ American Designers & Builders, Inc.

7801 N. Lamar Blvd Suite F-20

Austin, TX 78752-1042

Re; Building & Design Expo, December 5th and 6th 2006

Dallas Market Hall, North Hall

Attn: Julie Gunn

Gentlemen:

Our company was solicited by you to participate in your sponsored Building & Design Expo., December 5th and 6th 2006 and the Dallas Market Hall, Stemmons Freeway, Dallas Texas. You collected a fee of $1900.00 billed to Visa Card 4264 5200 3387 0601 on October 11, 2006 (transaction reference no. 6308). We were assigned a 10 x 10 - booth number 212. You billed the Visa Credit card again on October 28th for $1900.00 (transaction reference no 4264.

After setting our exhibit up we went in search for your show representative to discuss the advertised promotion that you stated in your literature. We could not find your representative. It became apparent after a period of hours there were no invited attendees (regional buyers) attending the show. The lack of no attendance became very apparent among all of the other vendor show participants.

Further it became apparent that the free of charge seminars on Quick Books, Floor & Dcor, Fiber Fence, Surveillance Technology, Helical Application, and Green Energy did not take place. Nor was the technology pavilion showcasing the latest technology products set up. No attendees were there to receive the free gas you promotion stated for registering.

It is our belief, opinion and concern not only by us but by the other registered vendors that you,, as advertised, did not promote the show, thru billboard, advertising, news medium or direct mail campaigns, hence the reason for no attendees. Nor did you have a representative at the show to address our concerns, and nor did you conduct the advertised seminars and technology showcase.

Millard Group

December 06, 2006

Page 2

DEMAND FOR REFUND AND PAYMENT:

We make demand upon you for a full refund of the fees billed as follows

Show and exhibit boot refund No 212 $ 1,900.00

Duplicate charge 1,900. Total $ 3,800.00

I talked with Ms.Gunn today about our request for this refund and she advised me she would meet with the officers to obtain approval. We have not heard back from her. Failure to respond to our request will leave us with no alternative but to handle this thru our legal process, to seek remedy for all costs' incurred.

DEMAND IS MADE UPON YOU FOR REFUND OF $3,800.00 AS A CREDIT TO THE VISA CARD ACCOUNT NO. 4264 5200 3387 0601.

YOUR ARE ON NOTICE!

Very truly yours,

Scott W**, President

AirMax, Inc.

Richard

Celina, Texas
U.S.A.


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