- Report: #1446211
Complaint Review: American Eagle Moving and Storage LLC - Alexandria, Belleview Virginia
Reported By:
Any Mouse -
Cape Girardeau, Missouri, United States
Submitted:
Updated:
-
Author Confirmed
Why?
American Eagle Moving and Storage LLC
1602 Belle View Blvd, #3032 Alexandria, Belleview, 22307 Virginia, United States
Phone:
844 239 8473, 844 239 846
Web:
N/A
Categories:
Business Rating:
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American Eagle Moving and Storage, LLC Unknown American Eagle quoted one price for moving furniture and belongings and then tripled price once things were being packed/on truck. Alexandria, Belleview Virginia
I checked them out online in Nov 2017 and again in April 2018 and no dissatisfactory BBB report. However, after packing date (May 5) up popped numerous complaints from dissatisfied customers being quoted one price but having demanded from them huge increases in price of service once furniture was loaded. Such happened to me whereby I was quoted $6,388 to be told after a walk-through by the man in charge that the fee would be $18, 500.
On the phone after I complained about the hike, he lowered the price to $16,500 only to raise it another $2,000, back up to $18,500 and, would I please tip the crew - two of whom spoke no English (Spanish) and seem untrained in packing. Under duress, I signed the new "estimate". After all, I had to be out of the house in two days. I kept calling the company to try and negotiate something reasonable.
Hired an attorney who wrote a letter and also called. Nothing, eccept for demands for money (I'd put a hold on my checks, saying they would be released upon delivery of goods). Rec'd letter demanding money or goods would be sold at auction. More phone calls to company with no issues addressed except repeated demands. To date, no calls have been answered. Names change and proferred titles that have negun to sound ficticious. Beware of this company!
