- Report: #582293
Complaint Review: American Equipment Leasing inc - Charlotte North Carolina
Reported By:
james -
goodlettsville, Tennessee, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Equipment Leasing inc
4134 Statesville Rd Charlotte, 28269 North Carolina, United States of America
Phone:
407-650-0227
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Equipment Leasing inc AELI 888-7633547 I should have paid attention to the trucks that were being towed in. Charlotte, North Carolina
I'm desperately in need of advice from someone who has had to deal with these people.
I had clues of upcoming trouble, but as AELI kept me until the end of the business day before releasing the truck, I found myself choosing between a risky trip home or sleeping in the truck until they found the time to address the problems. Thinking my mechanical experience would help me through most small issues I chose to go....little did I know what lie ahead.
A month after I signed my lease the entire battery box fell off this truck costing me over $600 on the road side.
About a month later I found metal in the oil while doing a PM. When I took the truck to them I was told that they didn't handle such issues at the Charlotte location and that I would have to work it out with the "President". MR. Blake Boling simply stated that it was cheaper for them to let the engine fail and have it fixed than to preempt the issue. He even hinted that he knew it was a high mileage truck....I was stuck!
I was initially led to believe the truck had only 450,000 miles despite its age. Now there is little doubt that it has a million more...there are now more hints of catastrophic failure. I just cant afford to have this thing break down on me and lose work. Nor can I pay for towing and repairs while they decide IF they will cover the engine.
I'm inclined to give this thing back to them before it quits on me. Any advice would be helpful....perhaps someone who knows the contract they use.
2 Updates & Rebuttals
Chuck
Charlotte,North Carolina,
United States of America
"It Is Not Fair"
#2UPDATE Employee
Tue, April 26, 2011
I am Chuck, the manager of American Equipment, LLC. I had the opportunity to review all of the posted information. There are many misstatements; I would like to respond to:
I would like to clarify many inaccuracies that have been stated. American Equipment Leasing, LLC has gone through the greatest financial crisis in our countries history, the largest global meltdown ever. While Wall Street and the banks have been given trillions of dollars to restore financial health; AEL LLC. as well as other small companies have not felt or received the trickle down effect or help given to the Banks and Wall Street. But, through faith, hard work, determination we maintained leasing trucks though this financial meltdown. Randy Lance and advisors have tried to provide a quality product with inventory it has to work with.
There is no reason for the personal attacks of Rebecca Brock. AEl llC, strives to maintain leasing trucks and taking care of its customers. As everyone knows all of these trucks are older trucks and used trucks. Each and every lessee who has leased a truck form AEL LLC, has done a walk around of the vehicle with me or one of my mechanics and has accepted each truck by signing a walk around sheet. Ael, llC. greatly respects its customers. People who could not get trucks from Wall Street or banks AEL, LLC have stepped in to fill the void. AEL LLC, has taken great steps to correct any checks that may of return for any reason. My email address is [email protected] if you claim to have a return check of any type; I ask you to forward me the information so I can get it into the right hands and get it taken car of. I have read where someone posted AEL LLC, has changed its name 9 times, that is completely false and erroneous. As myself, there are many people within this company, Mr. Lance, Mr.Bolin and all of the other employees that work hard for integrity and doing the right thing. In closing, I want to emphasis anyone who checked out through this facility has signed a walk around with myself or one of my mechanics. You have leased a used truck; we offer many warranties to try to help to overcome any expenses associated with these trucks. Please remember, it is your option to do business with AEL LLC.
Remember, if you do not pay for your home or your carthey come to repossess or foreclosed on it. If you make your payment, we have no desire to repossess your vehicle or truck. I write this in response for the Ripoffreport.com I have been with the company for nearly 6 years. Through that time, I have never had any incidents except over the past three years with any customers who have been faced with the same hardships that our company has. With fuel prices as high as they are and credit as hard as it is to get, we understand the frustration, but we do not lash out for law suits of non payments under the leases.
I am hoping for a better tomorrow and better future. Tod Granbury, you are right it is not fair
Chuck
sean37
newark,New Jersey,
United States of America
get your money back
#3REBUTTAL Individual responds
Thu, April 21, 2011
the contract the use is bogus not even legally but at the time how did we know ! point blank sir you were scammed just like i was . but i know the right way to go about getting back what you have lost and even more . first call this number and she will take care of you dont get a lawyer if you have one on this matter . let him go your wasteing more of your time and money . file a complaint with the florida department of agriculture and you will become part of a class action law suite . the number for the fl ag is 850 410 3781 trust me this way is the right way .
