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  • Report:  #592717

Complaint Review: American Equipment Leasing LLC - Charlotte North Carolina

Reported By:
Andrew - Shirley, New York, United States of America
Submitted:
Updated:

American Equipment Leasing LLC
4247 Trailer Drive Charlotte, 28269 North Carolina, United States of America
Phone:
1-800-697-8201
Web:
www.aefli.com
Categories:
Tell us has your experience with this business or person been good? What's this?

After sending my deposit of $1895 to Blake Bolin in the Orlando FL office, I waited 10 days before receiving a potential truck to lease; this was a Friday evening.  Monday morning, I faxed the acceptance letter back, and that same evening, April called me; my truck was ready for pick up.  I left for Charlotte NC from LI, NY that Wednesday, arriving Thursday morning to find that my truck had not been serviced nor detailed; it was actually missing two wheels.  I stayed overnight and Friday signed the lease on the truck.  After the lease was signed, Chuck (Charlotte Manager) and I went over the truck.  I pointed out some concerns and then he mentioned that the truck had not been DOT Inspected, but that I could have it done over the weekend and I would be reimbursed up to $60 off my first payment. 

Saturday, on my way from Charlotte NC to Seville OH (was scheduled for Orientation with Panther Expedite), I had the truck DOT Inspected.  It failed!  I had to have both front brake chambers replaced as well as the passenger tie rod end;  in the end, it was $300.  I accepted this as an expense of being an owner/operator and continued on to Seville OH.  My truck went through Panther and I started hauling freight two days later on a Wednesday. 

Afetr my second trip, I had stopped in Knoxville TN for the night (a Friday).  Saturday morning, I awoke to coolant leaking out of my truck.  I put the truck in the shop and had the leak fixed as well as replacement of the coolant reservoir; $500 in repairs, in which I had to take an advance off my first settlement to pay for. 

Two trips later, I was going through Nashville TN on my way to Atlanta GA.  My 'Check Engine' light started flashing and my temperature gauge was showing my engine running hot.  I pulled into the Nashville T/A and saw that my water pump had started leaking heavily.  I was out of money to have any repairs done and Panther was not able to advance me any more money.

I called Blake and told him the problem.  He stated that he would take the first repair and the inspection off my first settlement, but he would not take care of this repair.  I asked to have the repair done and have it added to the second payment.  He said that he will not pay for anything up front. 

I canceled my lease with Panther, had the trailer recovered, and had Blake recover the truck from Nashville TN.

In the end, I realized the following:  (1) this company was, or still is, being investigated by the FL Attorney General (this came from OOIDA), (2) all they are interested in is your money, (3) the trucks are recycled from one guy to another with no repairs being made (in other words, the next guy to get my truck will have to repair the water pump), (4) the people that work there have no self-respect nor human decency (to think Chuck had the nerve to say "Good Luck and God Bless."), and (5) SAVE YOUR MONEY - DO NOT GO HERE!!!



3 Updates & Rebuttals

REAL TRUTH

Orlando,
United States of America
You are a Hoax !!

#2Consumer Comment

Sat, December 10, 2011

 You get a semi truck for $1895. yes you got a used truck. How can you lie when you signed the walk around sheet all of us sign saying we accept the truck. I would like your real name . Bet you signed the same walk around sheet as I did. Yea, hide behind a post. You probably made this up. you are the scammer.


Andrew King

Shirley,
New York,
United States of America
Update to Chuck!!!

#3Author of original report

Mon, April 26, 2010

Yes, I know who you are.  You wished me Good Luck and God Bless as I drove off the lot in a lemon...wish the color of the truck was Yellow instead of Chocolate.  But then again, POOP is brown in color, so maybe the color was a sign that the truck is a piece of POOP!  Blake mentioned putting aside so much per mile for maintenance; but can you agree that the truck should be able to run the miles so that the money can be put aside?  In the end, the scam artists you work with got away with my money.  I have since moved on.  But I am definately spreading the word about the company you are associated with.  In this day of electronic communication, you can only imagine the speed at which the events that happened to me can travel across Facebook, Twitter, MySpace, LinkedIn, Plaxo, WordPress, and the list goes on and on!!!  So in the end, I return the initial comment CHUCK:  Good Luck and God Bless!!!


Chuck

Charlotte,
North Carolina,
United States of America
Please give me a call

#4UPDATE Employee

Sat, April 24, 2010

Dear Sir,

My name is Chuck Timmerman and I am the facility manager here at the Trailer Drive Facility in Charlotte, North Carolina for American Equipment Leasing, LLC.  All of our trucks come from Fleets and all have 700, 000 miles or more.  We have both procedures and policies in place to help each customer to be successful once leaving our facility and beginning their business as an owner operator. Because many of these are used trucks that or 8 or 10 years of age, I do recommend customers/owner operators to put back 10 to 12 per mile for maintenance and repairs for their truck. I apologize that your truck was not ready when you came to Charlotte and again, I apologize that someone from our Orlando facility sent you to Charlotte without having your truck ready for pickup.    I do not know your name, but would like to hear from you about the difficulty you are experiencing and would welcome your call at 1-800-697-8201 or email me at [email protected].

Sincerely,

Chuck Timmerman, Facility Manager

 

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