- Report: #141610
Complaint Review: AMERICAN EXPRESS - CLEVELAND Ohio
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Author Confirmed
Why?
AMERICAN EXPRESS
PO BOX 94729 CLEVELAND, 44101 Ohio, U.S.A.
Phone:
800-3381670
Web:
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AMERICAN EXPRESS THE BIG RIP OFF LOOK AT YOUR CARD FINE PRINT CLEVELAND Ohio
Me and my wife went on vacation we went on line and reserved a car with my American Express gold Corporate Card when we arrived at the car rental agencey the agent asked who would be the primery driver I said my wife the agent then asked her to sign as primery driver and proceeded to have her sign the rest of the agreement.
We had a little fender bender and when I called the American Express to notify them and ask for the coverage of the $500.00 deductable that my card gives me right to the trouble began.
They now said they will have to deny the claim because I did not sign the agreement and my wife did and she is not listed on the card They claim they send information in a form of a notice every year that covers this issue I do not ever remember geting a report of this nature and even if I did I doubt it could be ABLE TO BE read by me due to my eye problem and their small print
Thus Amrican Express finds a loop hole not to pay so please let the public be aware that American Express has all kinds of loop holes not to pay and please laugh with me when I see one of their commercial showing them going out of the way to help one of their card holders they proved to me that is just a big joke
Robert
NEWFANE, Vermont
U.S.A.
We had a little fender bender and when I called the American Express to notify them and ask for the coverage of the $500.00 deductable that my card gives me right to the trouble began.
They now said they will have to deny the claim because I did not sign the agreement and my wife did and she is not listed on the card They claim they send information in a form of a notice every year that covers this issue I do not ever remember geting a report of this nature and even if I did I doubt it could be ABLE TO BE read by me due to my eye problem and their small print
Thus Amrican Express finds a loop hole not to pay so please let the public be aware that American Express has all kinds of loop holes not to pay and please laugh with me when I see one of their commercial showing them going out of the way to help one of their card holders they proved to me that is just a big joke
Robert
NEWFANE, Vermont
U.S.A.
2 Updates & Rebuttals
Juliet
Birmingham,Alabama,
U.S.A.
An Excellent Point!
#2Consumer Comment
Mon, September 05, 2005
I was in agreement with Brett's analysis of the issue, but when I read "just as I would not be covered because I am not on your account as well", I just had to laugh out loud. It is so true! If you're not listed as a cardholder on the account, why WOULD you be covered?
Brett
Columbus,Ohio,
U.S.A.
Common sense...
#3Consumer Comment
Mon, September 05, 2005
It would be common sense to anyone that if your wife is not on the card then she would not be protected by the advantages of the card. This will be true with any credit card company in this situation. It appears to me you are frustrated and need to blame someone. AMEX's contract is with you and no one else. You know this if you get your statements, as it would only list you. They did not find a loophole to get out of paying, you unfortunately did not follow the simple directions of how to be protected by the insurance. It is simple to call the company and find out what protections are available for you and what the limitations are. Again, even if you didn't read the fine print and what not, this would be simple common sense your wife will not be covered if she is not on the card, just as I would not be covered because I am not on your account as well.
