- Report: #890741
Complaint Review: american family fitness - mechanicsville Virginia
Reported By:
joan s -
doswell, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
american family fitness
6337 Mechanicsville Turnpike mechanicsville, 23111 Virginia, United States of America
Phone:
Web:
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Business Rating:
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american family fitness national fitness contract cancellation mechanicsville, Virginia
I joined American Family Fitness with a free month trial. I was told I could cancel at anytime during the month without a reason. When I started having health problems while working out, I contacted them as required. I was told it would be take care of.
After about two months, I received a bill for 2 months fees. I contacted National Fitness and was told that I hadn't cancelled my membership. I explained the situation and was told that I had to have a doctors note as to why had to cancel. It took me about 3 weeks to get the note from the doctor. I sent the note to National Fitness as was then informed that I needed to get my doctor to fill out their form. This took another 3 weeks to get back from my doctor and sent to National Fitness.
By this time they had charged me with 3 months fees since I called and cancelled the membership. I am now being contacted by an attorney that I still owe $99.50.
After about two months, I received a bill for 2 months fees. I contacted National Fitness and was told that I hadn't cancelled my membership. I explained the situation and was told that I had to have a doctors note as to why had to cancel. It took me about 3 weeks to get the note from the doctor. I sent the note to National Fitness as was then informed that I needed to get my doctor to fill out their form. This took another 3 weeks to get back from my doctor and sent to National Fitness.
By this time they had charged me with 3 months fees since I called and cancelled the membership. I am now being contacted by an attorney that I still owe $99.50.
