- Report: #686018
Complaint Review: American Famjily Insurance - Internet
Reported By:
Debbie -
Bowling Green, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Famjily Insurance
53783 Internet, United States of America
Phone:
800_692_6326
Web:
www.amfam.com
Categories:
Business Rating:
(0)
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American Famjily Insurance Refuses to pay claim, Internet
American Family Insurance was my homeowners insurance company for 20 years. They cancelled me after I reported a loss.
On August 13,2010 lightening hit my home and caused a fire. The damage was extensive but not a total loss. On August 15,2010 there was another fire, cause unknown.The home was a total loss.
The fire marshall's report said the second fire was arson. American Family had to do an investigation. I had to do a sworn statement under oath.
After 5 months they were still claiming to be investigating. Then I receive a letter stating they are filing a declaratory judgement to determine coverage.
They deliberately delayed settling the claim soI would not hire an attorney. I believed them when they kept saying it was okay and not to worry. It was just taking time to investigate everything.
I am a disabled widow. I have lost my home. They will not even pay the mortgage so I am losing my property also.
I have had to hire an attorney that will take one-third of whatever I get, if anything.
Do not buy American Family Insurance. They are liars and do not want to pay a legitimate claim. I jumped through hoops to cooperate with them and all along they planned to do this.
he deliberately delayed settling this claim so I could not hire an attorney and be able to receive attorney's fees
