- Report: #864495
Complaint Review: American Furniture Warehouse - Northglenn Colorado
Reported By:
Denver Artist -
Thornton, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Furniture Warehouse
Northglenn, Colorado, United States of America
Phone:
720-873-8607
Web:
www.afwonline.com
Categories:
Business Rating:
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American Furniture Warehouse Colorado Artists Wall Art Program Northglenn, Colorado
Please Be advised that if You an Artist, Photographer or Fine Artist, You should stay clear of American Furniture Warehouse Wall Art Online Program. Reason is that when you submit Images at High Resolution, 300Dpi ( AFW only wants 150Dpi - Lower Quality) and if they the Person(s) that accept Images for Re-Sale for Prints, in that they are very abrupt and if they find n Image to be No acceptable they tell the Sub-Mitting Artist to Not Re-Contact with no reason further.
instead of explaining what the Problem is or what to do,so as to get it resolved, American Furniture's Buyer Judy L. acts Rude Crass and Abrupt. This is very Discouraging to Many Artists.
American Furniture has a Print Price Spread of around $25.00 - $85.00 for Retail. Problem is that they only Pay the Artist 3% = which at an $80.00 Retail Sale is only $2.40 Commission, per Print.That is a Joke!
I have nothing against American Furniture, but at 3% Commission it is not even worth the time.
If You are an Artist ... Be Careful ... Dealing with American Furniture.
Sincerely,
Gary Michaels
instead of explaining what the Problem is or what to do,so as to get it resolved, American Furniture's Buyer Judy L. acts Rude Crass and Abrupt. This is very Discouraging to Many Artists.
American Furniture has a Print Price Spread of around $25.00 - $85.00 for Retail. Problem is that they only Pay the Artist 3% = which at an $80.00 Retail Sale is only $2.40 Commission, per Print.That is a Joke!
I have nothing against American Furniture, but at 3% Commission it is not even worth the time.
If You are an Artist ... Be Careful ... Dealing with American Furniture.
Sincerely,
Gary Michaels
1 Updates & Rebuttals
American furniture warehouse
Thornton,Colorado,
U.S.A.
Rob Naish Customer Service
#2UPDATE Employee
Thu, April 12, 2012
Gary,
We understand you shot your images at 300 dpi...but often resolution is diminished once it is cropped multiple times and/or blown up to the very large size we have to print them. (See page one of instructions)
Once your prints were blown up; your sky with stars at 63x23 print size had a resolution number of 45.5, your horseman at 51x35 size had a resolution number of 56.6. Our printer asks for 100 min dpi. We also viewed some "noise" in the 100% view. Your submitted prints were unclear when blown up to the size we would print and sell them at. We do not intend to be rude Gary...we only ask that you submit your prints as outlined in our instructions and up front we mention that we have many prints submitted, so our buyer will not be able to call each and every artist (so many that we have shut down the submitting process due to floods of prints being sent in from time to time - would you believe it?).
You are correct about the 3%. Let's say the print retails for $80? Yes that would be $2.40 a print. We sell a lot of prints Gary....artists receive checks on this program in the hundreds of dollars monthly and some artists have seen checks in the thousands monthly. Not much to be aware and avoid there...
I'm sorry your prints were not what we were looking for Gary.
Thank you,
Rob Naish
American Furniture Warehouse
