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  • Report:  #1345321

Complaint Review: American Homes 4 Rent - Nationwide

Reported By:
Dissatisfied Consumer - Tucson, Arizona, USA
Submitted:
Updated:

American Homes 4 Rent
Nationwide, USA
Phone:
855-774-4663
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

This company has the worst maintenance department.  It takes several weeks to respond to maintenance issues.  Also, they do not take care of maintenance issues before you move in.  After I moved in, I had to have a garbage disposal replaced, a faucet replaced, a loose fitting sliding screen door adjusted.  I was told I would have a washer and dryer upon moving in, however when I moved in there was not a washer and dryer there and I had to go buy a washer and dryer.

Other issues are several non-functional and dated looking blinds that have not been replaced.  The carpet is old and looks worn and dirty and it has not been replaced.  The backyard has pain chipped off the concrete and it has not been repaired. Exhaust fans are extremely noisy and have not been replaced.  Several lights were dim or nearly burnt out, I had to replace the lights as they would not put in the more energy efficient led lights.  All the smoke detectors malfunction due to age, they have not been replaced.

Just recently I had to contact the maintenence department about several outlets that were not working in the master bedroom, it took several weeks for someone to come out.  I was told the circuit breaker could not handle the load, but to just keep turningh the circuit off and on if happens again and if the outlets stop working then call them.  They would not immediatley replace the circuit on the circuit breaker.  My rent is due for renewal and they want to raise the rent from $1,250 per month to $1,390.38 for a month to month lease.  They will not keep the rent at $1,250 per month despite my request to do so.  Needless to say I will be looking for a rental with another company.



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