- Report: #420016
Complaint Review: American Honda Motor - Ray Price Honda Stroudsburg Pa. - Torrance California
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American Honda Motor - Ray Price Honda Stroudsburg Pa.
1919 Torrance Boulevard Torrance, 90501 California, U.S.A.
Phone:
800-999-1009
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American Honda Motor Ray Price Honda, Stroudsburg, Pa. Charged me $135. to replace a defective windshield washer reservoir. Torrance California
Three weeks ago I noticed a puddle of blue fluid on my garage floor under my 2007 Honda CRV and determined it to be windsheild washer fluid. The reservoir is located behind the front fender and I could see it.
Since I had a $400 dollar 45000 mile service one week prior I called the dealer (Ray Price Honda, east Stroudsburg, Pa) that performed the service and every service since I purchased the auto from them. I also purchased the Honda Care warrantee. They instructed me to bring the car in and upon doing so, they told me that the reservoir was broken due to freezing.
I have been driving for 25 years many different automobiles and never have I heard of this happening before, even when I lived in northern Michigan. I have never put any fluid in because I take the car in for scheduled services and they take care of it.
They said it would cost $135 to replace it. I told them to do so and I wrote a letter to Honda corp, customer service, explaining everything. They assigned a case worker and after talking to the service people at Ray Price determined that it was not a manufacturing defect.
In other words, I must have put plain water in the reservoir in the middle of winter. I must have been off my meds the day I did that.
What a waste of money..Honda Care Warrantee.
I am not sure who the bad guys are here, you decide. Honda inc, Ray Price, me.
Inspector
Tobyhanna, Pennsylvania
U.S.A.
Since I had a $400 dollar 45000 mile service one week prior I called the dealer (Ray Price Honda, east Stroudsburg, Pa) that performed the service and every service since I purchased the auto from them. I also purchased the Honda Care warrantee. They instructed me to bring the car in and upon doing so, they told me that the reservoir was broken due to freezing.
I have been driving for 25 years many different automobiles and never have I heard of this happening before, even when I lived in northern Michigan. I have never put any fluid in because I take the car in for scheduled services and they take care of it.
They said it would cost $135 to replace it. I told them to do so and I wrote a letter to Honda corp, customer service, explaining everything. They assigned a case worker and after talking to the service people at Ray Price determined that it was not a manufacturing defect.
In other words, I must have put plain water in the reservoir in the middle of winter. I must have been off my meds the day I did that.
What a waste of money..Honda Care Warrantee.
I am not sure who the bad guys are here, you decide. Honda inc, Ray Price, me.
Inspector
Tobyhanna, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Inspector
Tobyhanna,Pennsylvania,
USA
Unscrupulous car dealers
#2Author of original report
Wed, September 29, 2010
I have come to the conclusion that American Honda Co. and Ray Price of Stroudsburg Pa only cares about selling cars. Customer service is not high on their list of priorities. Buyer Beware!!
