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  • Report:  #180922

Complaint Review: American Honda - Torrance California

Reported By:
- Mississauga, Ontario,
Submitted:
Updated:

American Honda
1919 Torrance Blvd. 500-2N-7A, Torrance, 90501 California, U.S.A.
Phone:
800-9991009
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have bought Honda Civic 2001 in Jan 2001 from Goodson Honda, Houston, TX. After one year I moved to the Canada and informed the company. They acknowledge the receipt of my move letter. All the repairs have been done by dealers so far in US and Canada. Here in Canada company covers all Civics for upto 60000 KM for transmission.

In January 06 after oil change and air filter replacement my car started making strange noise at startup, I took it to the dealership who said its a transmission problem. I took to the transmission shop who said there is nothing wrong. Since American Honda claimed and instructed customers not to change transmission oil till 80000 miles, I never thought about transmission problem at that less milage. But recently my rarely driven car with 45309 milage broke down. As it was evident that engine was running but car refused to move, I towed to the Transmission shop.

Apparently it is a manufacturer fault as reported on internet many Civics with my kind of VIN series developed that problem (see www.about.com). I contacted American Honda and Honda Canada both refused to do anything about it. However once Honda Canada took the responsibility of honoring warranty after my move they must take care of the car.

Shaik

Mississauga, Ontario
Canada


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