Complaint Review: American Leisure - Easy Saver - Internet

I noticed a month or two ago that we were getting 19.80 taken out twice for American Leisure and Easy Saver. I asked my husband about it and he didn't know either. I finally decided to look them up and found all this stuff about ripoffs and scams. I am really frightened and don't know what to do. How did we get into this? I don't know if my husband accidentally did, or even if I did, though I don't recall signing up for anything and neither does he.

Either way, I can't find any record of this company at all - not even a website. I borrowed those websites from someone else's complaint. It seems like you don't get your money back either way. Is someone filing a lawsuit on this? I've noticed 75 complaints on this site alone, and others on similar rip off report sites. This makes me extremely angry. How can I protect my family from this kind of thing in the future, saying I even get this resolved?

I have no idea how long this has been going on. I don't always check the statements. I guess I will from now on. We are on limited income as it is and have two young children. It is enough to make you want to take all your money out of banks and hide it in a cookie jar!

Amy

Canyon, Texas

U.S.A.

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics still worshould k. The bank can easily fax or mail to you the Federal Regulation E dispute form.

Click here to read other Rip Off Reports on American Leisure Credit Card