- Report: #1178560
Complaint Review: AMERICAN MODERN HOME INSURANCE - Amelia Ohio
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Author Not Confirmed
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AMERICAN MODERN HOME INSURANCE
7000 Midland Blvd. Amelia, 45102 Ohio, USA
Phone:
(513)943-7200
Web:
www.amig.com
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AMERICAN MODERN HOME INSURANCE American Modern Home Insurance Company, Employee Trent Grubbs Suggesting I commit FRAUD Amelia Ohio
american Modern Home Insurance, Employee Trent Grubbs suggesting that I commit a crime of FRAUD on my insurance claim I filed for vandalism and damge. Read email exchanges BELOW:
Timothy Whiting (Insured Customer)
2490 E Tahquitz Canyon Way, Apt. 142
Palm Springs, CA2262
Phone: (760) 459-9177
September 22, 2014
Trent Grubbs
Adjuster II
American Modern Home Insurance Company
Phone: 1-888-462-0269
Email: [email protected]
Re: Policy Number: 0037964137 and Claim Number: 049487AA
Mr Grubbs:
Per our conversation, on September 22, 2014, at about 11:29am, in regards to my renters insurance claim covering my Mac Book Pro Laptop Computer which was vandalized and damaged, you stated that the information given by me, according to you, partially fell into the THEFT category and therefore you are classifying my claim is for "THEFT" even though my computer was not stolen but only damaged and vandalized as stated in the Las Vegas police report. I do need your confirmation regarding our telephonic conversation that I understood you correctly in labeling my claims as a "THEFT".
In addition, having conducted some basic research and become aware of noticeable "red flags" here regarding my claim in its entirety and before signing the THEFT form you sent me via email, I humbly request that you also send me a form related only to "VANDALISM and MALICIOUS MISCHIEF". PLEASE inform me, if your company does not have such a form related to VANDALISM insurance claims. I, say that by filling out the claim form for VANDALISM, I will feel more comfortable in knowing that I attempted to inform AMERICAN MODERN INSURANCE COMPANY that my computer was not stolen but damaged and vandalized during a break-in at my Las Vegas, NV hotel room.
However, Mr. Grubbs due to your unwillingness to label my claim as VANDALISM but instead you Mr. Grubbs labeling it as a THEFT, I do not want to later have to deal with a criminal prosecution for fraud of having filed a false claim of theft of personal property under California law that may result in me going to prison. So, therefore, for personal and legal reasons, I do humbly request your confirmation with you having labeled my claim as “THEFT” instead of “VANDALISM” by which you sent me documents relating to a claim of "theft only" and not vandalism. I would appreciate your timely response to this here email Mr Grubbs, so we can expedite my claim for payment. Thank you!
cc: California Attorney General, Kamala D. Harris
cc: California Department of Insurance
cc: Better Business Bureau (BBB)
insurance paperwork
| From: | Grubbs Jr. Trent - Cincinnati-AMIG ([email protected]) | ||||
| Sent: | Mon 9/22/14 9:45 AM | ||||
| To: | [email protected] ([email protected]) | ||||
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Parts of this message have been blocked for your safety.
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Attached. Please complete and return to me, along with a copy of the police report. Even though this was more vandalism/malicious mischief than a “theft”, it still falls partially under the same category, since someone broke into your living area and deprived you of the use of your personal belongings.
Include in your reply email any receipts/invoices/photos/repair estimates you have for the missing/damaged items, to establish proof of ownership and current condition of item(s).
Trent Grubbs, Staff Adjuster
American Modern Insurance Group
888-462-0269 or 501-206-6596
(fax 513-688-3439) [email protected]
1 Updates & Rebuttals
tw92240justice
PALM SPRINGS,California,
American Modern Insurance
#2Author of original report
Tue, January 27, 2015
Having complained about American Modern Insurance, I received a check covering all loses to my Macbook Pro laptop computer.
Thank you Trent Grubbs/American Modern Insurance.
