Kristal
Illinois,#2Consumer Comment
Mon, March 14, 2011
I'm going through the same situation. I was behind in my mortgage, and trying to catch up in payments in 2010. My bank started to return my payments, and I then became 4 months behind because they would no longer accept payments. My bank said they could not do a loan modification, so that is when I started searching the net on other options. I found ARLG, and there were nothing but good reviews about them. I talked to a guy there by the name of Jon Long, and after a few days he said that he had good news for me. He told me that they could get my past payments rolled back into my loan, and I would be current. He said that the mod would take some time, and throughout the entire process they would be requesting financial information each month, which they did. I paid them $1650.00 in a retainer fee to start the process. I had to send them paystubs, bank statements, and a current utility bill each month. When October rolled around I stopped hearing from them. I didn't get requests for current financials anymore, nothing. I contact them via email, phone, and got nothing. I then received the same notice as you saying they could no longer practice outside of FL, and that all of their cases outside of FL would be handled by William O'Toole. The number I have for his law offices no one ever answers and then it goes to a voicemail box that is full. There is another phone number on their website for the law offices, however, they say they have nothing to do with the cases, and they have no idea as to why ARLG put their phone number on their website.
I am now very far behind in payments, because I was told during the mod process I would not have to make payments, and I do no know what to do. I called my local HUD offices who takes reports of law offices who are guilty of doing this sort of thing, and reported them. BBB said they cannot do anything with the case, and gave me a number to the FL attorney general and said I would need to report this to them. If you hear anything else, please let me know because we are now in the same predicament.