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  • Report:  #330803

Complaint Review: American Revolution - USA Chrome - Kentori Company - Santa Fe Springs California

Reported By:
- HULL, Other,
Submitted:
Updated:

American Revolution - USA Chrome - Kentori Company
8319 Secura Way Santa Fe Springs, 90670 California, U.S.A.
Phone:
866-578-9304
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a pair of custom wheels from Pat Curran at American Revolution Inc, (also known as USA Chrome) after seeing an advert on e-bay UK, my order was acknowledged by Pat Curran who invoiced me via paypal & payment was sent immediately (1024.00 sterling) A few days later, the company vanished off e-bay, when asked about this, he told me this was over a "technical problem" which will be resolved shortly!?

After several e-mails regarding sizes & completion/delivery times, i waited for a delivery date. After waiting patiently for a reasonable time, i started getting told of delays caused by the company changing premises,which had caused problems, this i accepted for another few months!

Then, after another few e-mails, i was told the front wheel would be ready, with a tracking number by Mar 19th, with the rear wheel a week later, & as a token of appreciation for my patience, was offered a set of rotors!

A few more weeks passed & still nothing, & Pat Curran has stopped answering my e-mails. It is now over 6 months & still nothing except over $2000 out of pocket! Having dealt with numerous US companies over the last few years, & never been let down once, i find this situation totally unacceptable.

I am currently trying several different means to get this sorted, Pat Curran will not get away ripping this guy off!!

DONT GET RIPPED OFF LIKE ME & MANY OTHERS HAVE!!!..... STAY WELL AWAY & SPREAD THE WORD!!!

Andy

HULL

United Kingdom


10 Updates & Rebuttals

Andy

HULL,
Other,
United Kingdom
UPDATE REQUIRED!!??.... PAT CURRAN

#2Author of original report

Wed, February 18, 2009

Since my last report there have been numerous other similar reports, has anyone got any further information on this pond life? is he still at large? trading? still ripping consumers off unchallenged? Any info would be greatly appreciated!......... I would like to think that sometime soon the authorities or an individual will catch up with Pat Curran and he will get the treatment he so rightly deserves after de-frauding so many bikers out of their hard earned cash!!.............


Patrick

Northridge,
California,
U.S.A.
Same Story Here...

#3Consumer Comment

Fri, November 14, 2008

I, as well, am out of pocket for $2740 (the cost I paid for 4 custom 22" truck wheels + the cost I paid Pat for plating). This was 4 months ago when I initiated this arrangement. He has since disappeared with my property. His listed ph. #'s either respond with a busy signal or an automated message stating that "at the subscribers request, this number no longer accepts incoming calls." He has closed shop in Santa Fe Springs. His address in Pasadena is nothing more than a PO Box in a UPS store within a Ralph's shopping center (I drove out there to check). He does not respond to email or text messages. I have since sent a certified letter requesting the return of my property and registered a complaint with the BBB. If I do not receive a response, I have no recourse but to file a small claims case and try levy a report with law enforcement for theft.


Andy

HULL,
Other,
United Kingdom
LOOKS LIKE PAT CURRAN HAS DISSAPEARED?!

#4Author of original report

Wed, September 03, 2008

After reluctantly agreeing to have my order completed by another supplier (after unsuccesfully trying to get a refund for the last six months) it now appears that Pat Curran has again stopped answering mail, & the USA CHROME website has dissapeared? After nearly a year of broken promises, lies & sob stories, & losing $ 2200 into the bargain, things are looking very grim for a result on this! I really hope Pat Curran the very worst of everything for the future, and that one day he gets what he deserves for de-frauding me & all his other victims & just getting away with it! Its just a pity there is a big ocean between us!


Usachrome.com

Pasadena,
California,
U.S.A.
Customer order is being made by new supplier.

#5UPDATE Employee

Fri, July 18, 2008

Thank you for the opportunity to reply. Our customer in England ordered a custom set of wheels. We gave this order to a supplier of ours, who has since gone out of business. We have given the order to a new supplier. The wheel are to be completed shortly, and shipped to the customer. We apologize for the inconvenience, and we also provide the customer with free additional products for the hassle.


Andy

HULL,
Other,
United Kingdom
NO REFUND RECEIVED! MORE LIES!!.......

#6Author of original report

Mon, June 09, 2008

Yes i cancelled my order after waiting 7 months! I paid the full amount on ordering in Nov 07! As yet, (9th June 08) i have received nothing by means of a refund, despite what Pat Curran claims! ( i can confirm this through my Paypal account!) If a refund had been returned i would be praising his honesty not condemning him! He is a dishonest, shameful, bare-faced fraudster, who is desperately trying to save his reputation on this site by any means except resolving the dispute & being true to his word. DONT BELIEVE A WORD HE TELLS YOU !!!!.. LIES, LIES & MORE LIES!!!


Usachrome.com

Pasadena,
California,
U.S.A.
Customer cancelled his order and payment with our company.

#7UPDATE Employee

Wed, June 04, 2008

Our customer cancelled his order and was refunded his payment by Paypal.


Andy

HULL,
Other,
United Kingdom
Update on American Revolution/Kentori/USA Chrome................

#8Author of original report

Fri, May 23, 2008

After i filed my report on the above, Pat Curran contacted me via e-mail, apologising for my problems and offering a refund! This i quickly accepted, but once again the communication has stopped!? No contact again?!........ How long can it take to send a Paypal refund?............ Come on Pat! you obviously read these reports (unlike your personal mail)....... Clear your name and send me my money back!... quickly!...


Usachrome.com

Pasadena,
California,
U.S.A.
Customer order has been cancelled and is being refunded.

#9UPDATE Employee

Sat, May 17, 2008

We received the order from our customer and then placed an order with our supplier for the custom laced wheels. Our supplier has broken every promise to us, and they have not delivered the wheels to us. We have cancelled the order with our supplier, and we are refunding the payment to our customer.


Usachrome.com

Pasadena,
California,
U.S.A.
Customer order has been cancelled and is being refunded.

#10UPDATE Employee

Sat, May 17, 2008

We received the order from our customer and then placed an order with our supplier for the custom laced wheels. Our supplier has broken every promise to us, and they have not delivered the wheels to us. We have cancelled the order with our supplier, and we are refunding the payment to our customer.


Usachrome.com

Pasadena,
California,
U.S.A.
Customer order has been cancelled and is being refunded.

#11UPDATE Employee

Sat, May 17, 2008

We received the order from our customer and then placed an order with our supplier for the custom laced wheels. Our supplier has broken every promise to us, and they have not delivered the wheels to us. We have cancelled the order with our supplier, and we are refunding the payment to our customer.

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