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  • Report:  #366857

Complaint Review: American Revolution - Usachrome - Carson California

Reported By:
- North Myrtle Beach, North Carolina,
Submitted:
Updated:

American Revolution - Usachrome
1707 E. Del Amo Blvd. Carson, 90746 California, U.S.A.
Phone:
866-578-9304
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
My son is a police officer. He got his Honda bike in October 2007. He wanted to make the bike stand out by having the wheels chromed.

My son chose to contact Pat Curran, General Manager of American Revolution, Inc. (aka) USA chrome to get the job done. My son paid Pat Curran 11/15/07 by debit card. We shipped the two wheels on 12/27/08.

Pat Curran told my son the wheels would be completed in 6 to 8 weeks. Well, I am sad to write we have now been waiting 243 days for our last wheel to arrive.

My entire family has gotten involved in calling and e-mailing Pat Curran almost daily. Pat has lied so much to us it is just unbelievable. He constants says the wheels are almost complete or the wheels are having to be rechromed due to blistering and etc.

After contacting the BBB. We go a big shock! We received the front wheel on June 17, 2008. I have cried, pleaded, begged and fussed at Pat Curran to return the rear wheel. The last e-mail from Pat Curran dated August 15th,2008, stated the wheel is complete and I (Pat) will get it out of here as soon as possible. He also included a picture of the completed wheel. We all go so excited because we just would not let ourselves believe that we had been taken by this con man.

I have not heard or received any communication from Pat since 8/15/08.My son has only gotten to ride his bike three times. However, he continues to make his monthly payments.

I think it is a shame the way my son has been treated. He is a police officer and work under a tremendous amount of stress everyday. The bike was going to be a way to relief that stress. However, this experience with Pat Curran has created stress for him. My son has lost his money and his wheel. As we all know police officers do not make alot of money.

Our family lives on the East Coast and Pat Curran is on the West Coast. We do not have the money to travel to CA to hunt Pat down to get the rear wheel.

Pat Curran has been paid and the wheels were shipped to him in good faith. It blows our mind because, Pat even sent the front wheel after 6 months. We did receive an e-mail about the rear wheel. It showed the wheel was completed and ready to be shipped. Pat has not responded to us in any manner of communication.

How do you deal with such a person? He has a silver tongue. With Pat Curran you are always waiting for tomorrow or another few weeks.We have been waiting 243 days for our son's rear wheel.

How can Pat Curran stay in business? I hope he has to go to jail for stealing the wheel. It is people like Pat Curran that give the internet a bad name.

We have complained to the BBB two times about Pat Curran. I do not want anyone else to lose their property to such a scheme that is portrayed by Pat Curran. He gets your property and never returns it. Pat play cat and mouse with you while he holds your property hostage, He must enjoy inflicting mental and emotional pain.

I just want my son to get his wheel and be able to ride his bike. Please do not trust Pat Curran of American Revolution, Inc. with any of your property. It will become his property.

Gail

North Myrtle Beach, North Carolina

U.S.A.


1 Updates & Rebuttals

Usachrome.com

Pasadena,
California,
U.S.A.
First wheel received by customer, second wheel having plating problems.

#2UPDATE Employee

Thu, September 04, 2008

The customer sent in a set of wheels (2) to be plated at the same time we were moving into a new facility, which caused a delay in completion. The first wheel was returned in June. The second wheel has had many plating problems, and had to be plated, stripped, and replated more than 4 times before it was finally completed. We sent the customer a picture of the wheel during every stage of plating to show status. And we have sent a picture of the wheel after it has been finally completed.

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