- Report: #297362
Complaint Review: American Servicing Company - DesMoines IOWA
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American Servicing Company
P.O.Box 10388 DesMoines, 50306-0388 IOWA, U.S.A.
Phone:
201-433-7555
Web:
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American Servicing Company Just Waiting to here From American Servicing Co. About request for Fixed Rate on Mortgage DesMoines, IOWA
I received a letter from my mortgage Co. American Servicing Co., December 10,2007. To inform me that my Adjustable rate change date for my loan was January 1, 2008, with a new payment effective date of February 01, 2008. And that the next adjustment will occur in 6 months. I could hardly afford to pay the current loan monthly payment. American Servicing Co. Knew this because I filed a complaint over a year before I got this notice. They then informed me that I would receive a Fraud Packet in the mail, of which I never received. Their repersenitive that I talked to on the phone Dec. 17 2007 took all my information over the phone and said that they will get back to me about getting me the fixed rate that I needed. It is now Jan. 5 2008, and I'm still waiting to here something. Anything? By the way the repersenitve that I talk to that day had a very nasty attidude, as if it was his own personal money. I then reminded him of my complaint in Aug. 2006 that I filed over the phone requesting the Fraud Packet,.and he says very nastally that they had nothing to do with what happen with my refinance in 2005., that was between me and that other company. We'll I like to know why they offered me the Fruad Packet in Aug. 2006. and never sent it . W'ell I have a pretty good idea now. There Just waiting to Foreclose on my home. Amercian Servicing Company Losses I lose if they foreclose on my home . Why not just give me the fixed rate. After all I've been paying for two years now. Dawn
I like why they offered me the Fraud Packet in Aug. 2006? And of course never sent it. W'ell I have a pretty good idea now. Which is they were just waiting for this change date on the adjustable rate mortgage. Please I don't have time to wait for them to For
Dee ****
Jersey City, New Jersey
U.S.A.
I like why they offered me the Fraud Packet in Aug. 2006? And of course never sent it. W'ell I have a pretty good idea now. Which is they were just waiting for this change date on the adjustable rate mortgage. Please I don't have time to wait for them to For
Dee ****
Jersey City, New Jersey
U.S.A.
4 Updates & Rebuttals
Bob
Aliso Viejo,California,
U.S.A.
Confused?
#2Consumer Suggestion
Tue, January 08, 2008
I am confused as to your complaint, how did they rip you off? If it was truely fraud what else have you done besides request a fraud packet? Have you filed a complaint with the proper authorities? Have you turned the mortgage company in that sold you the loan? Just a heads up, but they are not required to offer you a fixed rate. It is a service SOME mortgage companies are doing in light of the recent mortgage woes. Have you tried refinancing into a different loan until things change? Do you have equity in the house? If so, a refinance should be no problem if the mortgage payments have been made on time. You don't even need that much equity to do this, call around and check out your options. Trust me they don't want the house, they will lose money if they foreclose. I know everyone says these banks want the equity but the fact is they can only recover what is owed plus reasonable costs to do the foreclosure and anything above that goes to the homeowner. May I also suggest a short sale? Sell the house, rent for a couple years then buy again when the market changes. Good luck, I hope some of these are options that help you out. If it was fraud and you can prove it, I would be on the phone with an attorney and freeze the loan. You might even get a free house out of it.
Bob
Aliso Viejo,California,
U.S.A.
Confused?
#3Consumer Suggestion
Tue, January 08, 2008
I am confused as to your complaint, how did they rip you off? If it was truely fraud what else have you done besides request a fraud packet? Have you filed a complaint with the proper authorities? Have you turned the mortgage company in that sold you the loan? Just a heads up, but they are not required to offer you a fixed rate. It is a service SOME mortgage companies are doing in light of the recent mortgage woes. Have you tried refinancing into a different loan until things change? Do you have equity in the house? If so, a refinance should be no problem if the mortgage payments have been made on time. You don't even need that much equity to do this, call around and check out your options. Trust me they don't want the house, they will lose money if they foreclose. I know everyone says these banks want the equity but the fact is they can only recover what is owed plus reasonable costs to do the foreclosure and anything above that goes to the homeowner. May I also suggest a short sale? Sell the house, rent for a couple years then buy again when the market changes. Good luck, I hope some of these are options that help you out. If it was fraud and you can prove it, I would be on the phone with an attorney and freeze the loan. You might even get a free house out of it.
Bob
Aliso Viejo,California,
U.S.A.
Confused?
#4Consumer Suggestion
Tue, January 08, 2008
I am confused as to your complaint, how did they rip you off? If it was truely fraud what else have you done besides request a fraud packet? Have you filed a complaint with the proper authorities? Have you turned the mortgage company in that sold you the loan? Just a heads up, but they are not required to offer you a fixed rate. It is a service SOME mortgage companies are doing in light of the recent mortgage woes. Have you tried refinancing into a different loan until things change? Do you have equity in the house? If so, a refinance should be no problem if the mortgage payments have been made on time. You don't even need that much equity to do this, call around and check out your options. Trust me they don't want the house, they will lose money if they foreclose. I know everyone says these banks want the equity but the fact is they can only recover what is owed plus reasonable costs to do the foreclosure and anything above that goes to the homeowner. May I also suggest a short sale? Sell the house, rent for a couple years then buy again when the market changes. Good luck, I hope some of these are options that help you out. If it was fraud and you can prove it, I would be on the phone with an attorney and freeze the loan. You might even get a free house out of it.
Bob
Aliso Viejo,California,
U.S.A.
Confused?
#5Consumer Suggestion
Tue, January 08, 2008
I am confused as to your complaint, how did they rip you off? If it was truely fraud what else have you done besides request a fraud packet? Have you filed a complaint with the proper authorities? Have you turned the mortgage company in that sold you the loan? Just a heads up, but they are not required to offer you a fixed rate. It is a service SOME mortgage companies are doing in light of the recent mortgage woes. Have you tried refinancing into a different loan until things change? Do you have equity in the house? If so, a refinance should be no problem if the mortgage payments have been made on time. You don't even need that much equity to do this, call around and check out your options. Trust me they don't want the house, they will lose money if they foreclose. I know everyone says these banks want the equity but the fact is they can only recover what is owed plus reasonable costs to do the foreclosure and anything above that goes to the homeowner. May I also suggest a short sale? Sell the house, rent for a couple years then buy again when the market changes. Good luck, I hope some of these are options that help you out. If it was fraud and you can prove it, I would be on the phone with an attorney and freeze the loan. You might even get a free house out of it.
