- Report: #954498
Complaint Review: American Towing and Recovery - Asheville North Carolina
Reported By:
D Jones -
Asheville, North Carolina, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
American Towing and Recovery
444 Riverside Dr Asheville, 28801 North Carolina, United States of America
Phone:
828-254-7195
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Towing and Recovery Left stranded on highway Asheville, North Carolina
My daughter was left stranded out of town. My husband and I called this company the night before and was told that it would be $175 to tow her car. Once we got to the car, we called the company and they said would be 2 hours before they could get there. Once we tried to verify the price we were quoted, the phone suddenly disconnected. I tried to call back and got a busy signal. No answer. Here we were in a strange town with no one to call, depending on this company to keep their promise to tow the car. We finally found someone else after 2 hours of driving thru this town on a Saturday morning. Everyone we tried to call was closed. The company we finally found was a blessing. They only charged $135 and graciously towed the car with great expertise and great customer service. American Towing and Recovery is not reliable and if you need a tow, call someone else. You will be left stranded where ever you are. I do not recommend this company. Very bad customer service.
