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  • Report:  #182686

Complaint Review: America's Best Barbecue - Kansas City Missouri

Reported By:
- Williamstown, Massachusetts,
Submitted:
Updated:

America's Best Barbecue
Ward Parkway Center, 8600 Ward Parkway, Ste 120 Kansas City, 64115 Missouri, U.S.A.
Phone:
800-814-6845
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered some items from America's Best BBQ (America's worst company) and was charged the day after I ordered. I didn't receive my items and when I emailed them, they said that they were going to be a little late. I waited and emailed to find out the status. They replied twice and then stopped replying and would not acknowledge when I asked for a refund.

When I called the 800 number all I would get is the answering machine, so I called over an over until I got a real person on the line. She said they would give me a refund, but that it takes a 30 day billing cycle, which seemed ridiculous to me, but I waited. When the 30 days had come and gone, I called and called again until I got someone on the phone. It was the same woman and she then told me it takes two billing cycles (60 days) to get a refund. She was extremely rude and would not let me speak to anyone in accounting or anyone else for that matter. I have tried to call again and email, but they will not answer or reply.

It has been almost 3 months since my card was charged and I now am having to file a dispute with my bank.

DON'T ORDER FROM THEM! THEY ARE CHEATS AND FRAUDS WHO WILL TAKE YOUR MONEY AND RUN.

Mitchell

Williamstown, Massachusetts
U.S.A.


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