- Report: #1413098
Complaint Review: America's Preferred Home Warranty Inc. - Jackson Michigan
Reported By:
Kevin K -
Southfield, Michigan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
America's Preferred Home Warranty Inc.
2727 Sring Arbor Rd Jackson, 49203 Michigan, United States
Phone:
800-648-5006
Web:
ahpw.com
Categories:
Business Rating:
(0)
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America's Preferred Home Warranty, Inc. Warranty doesn't really cover anything! Realtors beware! Jackson Michigan
My oven quit working 5 months after I bought my house. I was provided with a home warranty from America's Preferred Home Warranty, Inc. The selling realtor provided it as part of the purchase. (Note to realtors - give the money to the buyer instead - not worth the paper it's printed on.) I called and followed the instructions explitictly.
I contacted a local service provider and scheduled the visit. I has the service tech call the warranty company with my claim number. He spoke to a customer service rep named Kathy who told him that they would only cover $250 for the repair. There reason was that they could only pay $250 based on national averages. Nowhere does it tell you this in the warranty. Nowhere does it tell you that they only cover listed parts and if yours isn't listed, it isn't covered. Bottom line - I'm paying almost as much as I would for a new oven just to get this 10 year old one fixed and I HAVE A WARRANTY!!!!
I've been invited to file a dispute but really who reads them? America's Preferred Home Warranty!!! Do they care??? No. I hope this deters just one realtor from buying therir warranty. Seriously dissapointed in this scam.
