Michael
Bountiful,#2Consumer Comment
Wed, April 25, 2007
Go here: budhibbs.com Click on "Agencies To Avoid" Scroll through the list to see if the one hassling you is there. They are in alphabetical order. Hibbs's site has a ton of information on collection agencies and how to deal with these parasites. Don't let them drag you down! Fight back!
Michael
Frederick,#3UPDATE Employee
Tue, April 24, 2007
Regarding the fact that they "harass you to know end, calling several times a day, early in the morning and late and night." There is a law called the Fair Debt Collections Practices Act. It gives guidelines on what they can and can not due to collect delinquent debt, and they follow every one of those rules. If you do not want to get called pay your bills!!
Britney
Catonsville,#4UPDATE EX-employee responds
Sat, April 14, 2007
Hi, I used to work in the collections dept of this crappy company. Maria is correct, just hang up when they call. It's also worth it to send a letter stating you do not want anymore phone calls. It's a cease and desist letter. Hopefully they will admit to getting it and stop calling. Otherwise, expect a nasty phone call every month beginning around the 2nd of the month. I never understood why we had to call borrowers every single day. I'm just glad I no longer work there.
Maria
Charlotte,#5UPDATE Employee
Sat, April 14, 2007
I work in customer service, FYI when someone calls you about your pmt it is collections, HANG UP! I have seen so many accounts where collections have dated a pmt to be taken out and the homeowner did not realize what they did. Collections get bonuses off the money they collect. Unfortunately, in customer service our hands are tied because we can't see any of collections information. Since your loan is due on the first, after the 1st collections start calling and leave messages for the homeowner to call back, it is only about the pmt. Like I said before if they call again just hang up!